Software Sales Operations Manager

Posted 17 Days Ago
Be an Early Applicant
Chicago, IL
75K-85K Annually
3-5 Years Experience
Logistics • Transportation
The Role
The Software Sales Operations Manager will oversee daily activities within the sales team, manage client communications and sales opportunities in the CRM, conduct performance reporting, and support contract reviews. Responsibilities include process improvement, mentoring team members, analyzing business reports, and ensuring effective collaboration with marketing and operations.
Summary Generated by Built In

Tired of lending your talents to startups and online retailers? Join an innovative and well-established company in Chicago’s prosperous Production Industry and make the contribution you’ve always wanted to.

We’re seeking people who:

  • Don’t want to work for typical corporate employers
  • Want to contribute to making the world a safer place (no, really)
  • Have a life outside of work

Benefits

  • Health Insurance
  • Dental & Vision Insurance
  • Education Assistance
  • Matching 401(k) Program
  • Referral Program
  • Competitive wage ( $75,000 - $85,000)

Position Purpose

  • Management of day-to-day activities within the sales team
  • Manage Sales engagements, focused on customer communications, deliverables, deadlines, opportunity statuses and reporting for new and renewing customers.
  • Organize, manage and report on Sales Opportunities in CRM system, including perspectives on monetary opportunity, likelihood of closing/loses, timing and obsolescence.
  • Task management in regards Pre-Sale Security Assessments, filled out by Technical Teams
  • Standard Contractual Review of Terms and Conditions, to be escalated to Upper Management for feedback and approvals.
  • Weekly/Monthly Sales Presentations on performance and Sales metrics/KPIs, prepared by Analysts

 Essential Functions & Principle Accountabilities

  • Utilize and understand the CRM and ERP systems (Microsoft Business Central and CE)
  • Manage and monitor lead generating activity levels
  • Monitors and analyzes business reports, competitive activity and reports back on a regular basis
  • Engages with account representatives, marketing and operations as a team to manage the selling process
  • Process improvement
  • Dependability
  • Trains and mentors team members
  • Proven ability to take ownership and think outside the box
  • Strong ability to work independently
  • Create and review contracts, NDA’s, etc.
  • Detailed review of presentations and marketing materials
  • Adept at using multiple systems and tools to support Customer engagement, including web-based ERP/CRM, MSOffice suite

Education/Training/Experience

  • A minimum of 4 years operations or sales experience
  • Four-year college degree in business or equivalent in experience
  • Supervisory training or experience preferred
  • Management training or experience preferred
  • Familiarity with Task Management
  • Familiarity with ERP/CRM/Order Management Systems
  • MS Office skills
  • Excel and Word

 

#zip

The Company
HQ: Chicago, IL
192 Employees
On-site Workplace
Year Founded: 1967

What We Do

For more than five decades, Labelmaster has been the go-to source for companies – big and small – to navigate and comply with the complex, ever-changing regulations that govern dangerous goods and hazardous materials. From hazmat labels and UN certified packaging, hazmat placards and regulatory publications, to advanced technology and regulatory training, Labelmaster’s comprehensive offering of industry-leading software, products, and services help customers remain compliant with all dangerous goods regulations, mitigate risk and maintain smooth, safe operations. Labelmaster's dedication to supporting its customers'​ operational and compliance needs is enhanced through its unmatched industry expertise and consulting services, which serve as a valuable resource for customers to answer difficult and commonplace regulatory questions. Whether you're shipping hazardous materials by land, air, or sea, Labelmaster is your partner in keeping your business ahead of regulations and compliant every step of the way.

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