Software Quality Assurance Manager

Job Description

As the world works and lives faster, FIS is leading the way. Our fintech solutions touch nearly every market, company, and person on the planet. Our teams are inclusive and diverse. Our colleagues work together and celebrate together. If you want to advance the world of fintech, we’d like to ask you: Are you FIS?

About the team:

Join the FIS Automated Finance team as a Software Quality Assurance Manager. We are building a dynamic team to shape the future of AP & AR automation, and we are looking for talented pros to join us! You will be working on cutting-edge finance tools and make a meaningful impact at scale.

Note: We have a hybrid work environment in our Atlanta office unless the role or business dictates otherwise.

What you will be doing:

Provides guidance in the preparation of technical appraisals of programming languages and systems, computational software and related technology.

May oversee integration of computers in overall functions of scientific computation, data acquisition transmission and processing.

Selects, develops and evaluates personnel to ensure the efficient operation of the function.

Conducts internal studies and/or audits on client and product development/engineering or operations team activities to evaluate if processes and deliverables fulfill requirements for quality, to uncover errors or deficiencies in processes and deliverables and to identify strengths and opportunities for improvement; studies and audits include issues such as profitability, productivity and quality.

Manages and/or participates in overall audit process.

Monitors applicable business unit work to ensure consistency and compliance with standard processes.

Contributes to the tactical and strategic planning for future quality programs.

Stays current with process-related industry standards.

Communicates quality information throughout the organization.

Supports development and delivery of training in quality matters.

Leads and mentors quality assurance team members.

What you will need:

At a minimum, a Bachelor's in CS or equivalent experience

Typical qualifications for the role are 7 or more years of relevant professional experience with 5 years in leadership or management or a combination of work experience and advanced education.

Thorough knowledge and use of process improvement and quality management methods, tools and technology used to create and support defect-free, application software or business operations processes for which the quality program will be focused

Considerable knowledge and qualification in company’s standard processes and one or more best practices quality approaches, e.g., CMMI, ISO, six sigma, total quality measurement

Thorough knowledge and experience conducting risk analyses, quality assessments, audits and/or studies and implementing successful process improvement programs

Considerable knowledge of the basic principles, processes, phases and roles of application development methodologies and software development life cycles (SDLC)

Considerable knowledge of the software applications, business operations and processes used within the division

Skill in understanding clients needs, establishing credibility and building client relationships

Considerable skill in analysis, solid decision-making and problem solving

Skill in basic statistics

Ability to work collaboratively with others to achieve the company and project goals

Ability to influence and motivate clients and employees

Ability to succeed in an agile work environment where cross-functional teams work closely together to ensure requirements are met or exceeded

Ability to demonstrate interpersonal and teambuilding skills, working with technical and non-technical individuals

What we offer you:

At FIS, you can learn, grow and make an impact in your career. Our benefits include:

Flexible and creative work environment

Diverse and collaborative atmosphere

Professional and personal development resources

Opportunities to volunteer and support charities

Competitive salary and benefits

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

EEOC Statement

FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here

For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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