Software Product Manager

To reinvent an industry, you have to build the best team. Join Formlabs if you want to bring groundbreaking professional 3D printers to the desktop of every designer, engineer, researcher, and artist in the world.

As a Software Product Manager at Formlabs, you’ll talk directly with customers to understand how they use our products and how our products could be better. You’ll interface with our customer service team, design, and engineering to identify, define and ship the best solutions to solve customer problems. Our printers are interesting and complex machines combining software, hardware, and materials science. Like a Tesla, software is the key component that enables us to continually ship improvements for our printers. If you’re excited to tackle this role on real world products, we want you to join us as a Software Product Manager.  

This role is a role based in Somerville, MA. 

Our software product portfolio spans many areas and it’s rapidly growing, including:

1. Firmware/UI: Supporting our 3D printers with industrial quality 3D printing enabled by firmware and world-class user experience enabled by the UI on each machine
2. Desktop: Preform is the command and control engine for our 3D printers. Evolve the feature set that our customers use every day to initiate prints on our close to 100k printers in the field.
3. IoT: Dashboard is the gateway for our customers to our products. Help us make the printers more connected to enable remote monitoring, scheduling, etc.
4. Workflows: our customers come from a variety of industries. Build integrations and new products to enable manufacturing, dental and other industry workflow to accelerate our growth in those industries.

The Job:

• Identify product problems via user outreach, site visits, and more. 
• Using these factors, define a strong product vision, maintain a product roadmap and create a business case to pitch to the leadership team of Formlabs
• Define key product metrics to track progress towards this vision, and deliver results on these metrics
• Work with Engineering & Design to brainstorm and solve product problems elegantly, write specs for these features and improvements.
• Ensure product improvements get shipped to customers as soon as possible
• Work seamlessly across technical, business, and design teams to guide well designed, well-built features that impact the business over the finish line.

You:

• Background (education or work) in an engineering discipline 
• Love to work in a collaborative environment
• A quick and intuitive problem-solver able to make decisions independently
• Excellent communication skills
• Driven by a desire for excellence and a sense of ownership
• Willing to wear many hats and jump in wherever needed to get features shipped

Bonus Skills:

• Entrepreneurial background
• Experience in CAD/CAM
• Experience in IoT devices
• Experience with Agile/Scrum development methodologies
• Passion and/or experience in 3D printing

Our Perks & Benefits:

• Robust equity program to build future wealth through RSUs
• Comprehensive healthcare coverage (Medical, Dental, Vision)
• Low cost fund options in our 401K and access to advisors 
• Generous paid Parental Leave (up to 16 weeks)
• Tenure-based paid Sabbatical Leave (up to 6 weeks)
• Flexible Out of Office Plan – Take time when you need it
• #LI-Hybrid
• Ample on-site parking & pre-tax commuter benefits
• Healthy on-site lunches, snacks, beverages, & treats
• Regular sponsored professional development opportunities
• Many opt-in culture events across our diverse community
• And of course… unlimited 3D prints

We are an equal opportunity employer and value diversity at our company.  We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.  

Even if you don't check every box, but see yourself contributing, please apply.  Help us build an inclusive community that will change the face of 3D printing.