Company overview:
TraceLink’s software solutions and Opus Platform help the pharmaceutical industry digitize their supply chain and enable greater compliance, visibility, and decision making. It reduces disruption to the supply of medicines to patients who need them, anywhere in the world.
Founded in 2009 with the simple mission of protecting patients, today Tracelink has 8 offices, over 800 employees and more than 1300 customers in over 60 countries around the world. Our expanding product suite continues to protect patients and now also enhances multi-enterprise collaboration through innovative new applications such as MINT.
Tracelink is recognized as an industry leader by Gartner and IDC, and for having a great company culture by Comparably.
Position Overview
You will be responsible for resolving and correcting the Tracelink product. You will also be responsible for creating patches to resolve customer issues for TraceLink products.
Responsibilities
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Design, implement, and maintain high availability solutions.
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Contribute to the continual improvement of our Architecture.
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Analyze and resolve customer reported problems escalated to engineering for detailed analysis
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Create patches to resolve customer reported problems
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Work with QA team to fix and verify defects as part of the TL patch and road map releases
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Adhere to TL documented software dev life cycle methodology
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Collaborate w/ the rest of the Engineering team
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Work with customer support
Required Skills and Qualifications
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3-5 years software development experience
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Bachelor's Degree in a related field
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Experience in software development using JavaScript
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Experience in developing web-services and web-based APIs
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Experience with software development best practices including version control, defect tracking, and unit testing
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Ability to communicate effectively and clearly, and collaborate with other disciplines
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Passion for learning
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Excellent diagnostics skills
Preferred Skills and Qualifications
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Experience in building cloud-based applications on platforms such as Amazon Web Services
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Experience in Scala software development
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Experience with the pharmaceutical industry
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Experience with Agile methodologies
Please see the Tracelink Privacy Policy for more information on how Tracelink processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise your privacy rights. If you have questions about this privacy notice or need to contact us in connection with your personal data, including any requests to exercise your legal rights referred to at the end of this notice, please contact [email protected].
Top Skills
What We Do
TraceLink is the only network creation platform company that builds integrated business ecosystems with multienterprise applications - the true foundation for digitalization - delivering customer-centric agility and resiliency for end-to-end supply networks and leveraging the collective intelligence of entire industries.
Delivering end-to-end supply chain solutions, TraceLink's Opus Platform enables speed of innovation and implementation with an open partner model for no-code and low-code development of solutions and applications.
At TraceLink, we blend decades of knowledge in SaaS technology and supply chain business processes with a clear vision for advancing manufacturing industries through disruptive, unconventional software solutions.
With headquarters in Massachusetts, TraceLink has six global offices through North America, South America, Europe, and Asia.
