Software Engineer

Company Description

Swiftly is on a mission to help cities move more efficiently. We are the leading transit data platform for agencies to share real-time passenger information, manage day-to-day operations, and improve service performance. Today, over 180 transit agencies in 11 countries – including LA Metro, MARTA, SEPTA, and MBTA – rely on Swiftly to improve on-time performance by up to 40% and increase passenger information accuracy by up to 50%. The result is better service reliability, increased ridership, and more efficient transit operations.

Engineering at Swiftly

Engineering at Swiftly is not only about writing code – we believe in creating empowered product teams that work together to conceptualize new features and bring them to life. Each team aims to strike a balance between delivering incremental improvements, creating prototypes to test new ideas and mitigate risks, and building scalable software using industry best practices. We’re guided by a mission to positively impact transit riders, and we embrace humility and intentionality in how we make technical decisions so that we best meet our customers’ needs.

Even though Swiftly's HQ office is located in San Francisco, CA, we are open to candidates in most locations across the U.S. as well as Ontario and British Columbia, Canada, who are open to traveling at least once a quarter. At this time, we are unable to provide Visa sponsorship.

About the Role

This person will join the Hopthru product team which focuses on delivering solutions for ridership data. We help public transit agencies gather, clean and interpret their ridership data, allowing them to streamline operations, surface problems and plan for a better future. Our customers make real world decisions based on the data and analytics we provide. This means that above all, our product must be accurate and reliable. 

This is a full-stack team responsible for building ETL pipelines and tooling, backend APIs, and client-side SaaS web applications to visualize data and surface important insights. Individual responsibilities will vary over time based on your skills, needs, and collective prioritization of the team, but the opportunity is to work on various systems that will make a tangible impact on public transportation agencies, transit riders, and Swiftly as a company.

Experience with data systems and processing on the backend makes you a good fit for this role, along with designing and building python backend services and APIs. Additionally, as this is a full-stack team, experience collaborating with peers to deliver end-to-end experiences across frontend and backend is desired. We’re looking for candidates who enjoy product development as a means to enable you to solve problems end-to-end with your teammates.

We encourage you to apply if the above is exciting to you and if you meet half or more of the below requirements. Above all else, we value candidates who angle toward growth, leveraging a positive attitude and the aptitude to relentlessly seek and solve problems to deliver impact. We know the tech landscape is ever-changing and we strongly support individual growth. If this is exciting to you, then we'd love to talk!

Responsibilities

• Design, build, deliver, maintain, and extend features and functionality that solve real customer problems
• Contribute technically to Swiftly’s ridership data ingestion and processing, internal tools, APIs, and more
• Partner with product management, design, and engineers to discover the right solution to customer problems. This may include building quick prototypes to enable strategic decisions based on feasibility, cost, and level of effort
• Help your team make progress on our product vision by consistently delivering incremental value, especially by anticipating dependencies, breaking down work into smaller batches, and demonstrating work in progress
• Leverage modern software engineering principles and deliver robust, maintainable, extensible code
• Take ownership of your product and code, and reflect on how you and your team can improve by engaging in team retrospectives and embracing a continuous improvement mindset

You'll be a good fit if...

• You are excited to be part of a mission-driven company. Regardless of your why, it is important that you care about the work we do
• You have 2+ years of relevant software engineering experience
• You’re comfortable working with python and accompanying libraries/frameworks like Django and Pandas
• You have experience building APIs to surface data and using SQL to query data
• Bonus if you have experience with any of the technologies: TimescaleDB, AWS S3, Redis
• You love applying technology to solve real problems for customers and users, and you seek solutions that do so by knowing when to work within the constraints of existing systems and when to design new solutions
• You embrace a mindset of continuous learning – helping both yourself and those around you adapt as technology constantly evolves
• You are a dynamic team player and seek to make valuable contributions wherever it is most needed at any given time to support your team's goals
• You’re open to receiving feedback (a core Swiftly value!), approach technical debates with humility, and participate in blameless postmortems when things go wrong

**FOR U.S. CANDIDATES ONLY:**

In accordance with pay transparency laws: the approximate salary range for this role is $90,000 to $150,000 (base salary + any variable comp). This range represents the anticipated low and high end of the salary for this position. Actual salaries will vary and are based on a multitude of non-discriminatory factors, including final role-leveling decisions, a candidate’s relevant work experiences/skills, and geographic location within the United States. Note: salary ranges for non-U.S. candidates may be higher or lower than the U.S. numbers above, depending on location. Salary is one component of Swiftly’s total compensation package, which also includes stock options, competitive benefits, 401(k) matching, a fantastic team and culture, the opportunity to have a huge impact, an emphasis on professional growth and holistic wellness, and other perks.

Benefits:

• Competitive salary

• Stock options for every employee

• Medical, Dental and Vision

• 401k with Employer Match

• Flexible Spending Account (FSA)

• Home office setup reimbursement

• Monthly cell/internet reimbursement

• Monthly "Be Well" stipend

• Flexible PTO with a required minimum

• Flexible work environment

• 16-17 paid holidays - including 4 holidays in months without US national holidays in 2024

• 8 fully paid weeks of leave for child birth/adoption

Travel note: Swiftly employees can generally expect to travel 1–2 times a year for in-person company or team offsites. As a fully distributed company, we consider these offsites important for cultivating strong relationships across our teams! Attending these in-person is expected and encouraged, although we understand everyone has different personal circumstances and we will consider requests for exceptions. Customer-facing team members and other specific roles may be expected to travel more frequently.

We are an equal opportunity employer - we are committed to a workplace that is as dynamic, diverse, and passionate as the communities we serve.