Swiftly, Inc.
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The Senior Account Manager at Swiftly is responsible for managing renewals and upsell opportunities in existing mid-sized to large transit agency clients. They develop strategies to retain customers, increase revenue, and ensure customer success. Collaboration with cross-functional teams is essential to enhance client satisfaction and achieve sales targets.
As a Platform Engineer at Swiftly, you will improve the software platform for transit products by enhancing cloud infrastructure, automating provisioning scripts with tools like Terraform and Ansible, building CI/CD pipelines, and ensuring system reliability through monitoring and alerts.