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See yourself at Twilio
Join the team as Twilio’s next Software Engineer
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to remote-first work, and strong culture of connection and global inclusion mean that no matter your location, you’re part of a vibrant, diverse team making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
About the job
This position is to be part of the Edge Services team, responsible for managing the ingestion of Twilio main rest API ingress, as well as its supporting services. As part of Twilio's Edge Platform team, the team ensures high-availability and low-latency for billions of daily API requests. The role involves building reliable, scalable services with a customer-first approach, focusing on exceptional uptime and success rates to meet Twilio’s demanding performance and availability standards.
Responsibilities
In this role, you’ll:
- Implement and maintain scalable, high-availability AWS cloud infrastructure for Twilio’s microservices.
- Support and contribute to operate and maintain highly available services handling billions of weekly requests.
- Manage Infrastructure as Code (IaC) using tools like Terraform, ensuring operational best practices.
- Build and optimize CI/CD pipelines to support continuous integration and deployment.
- Monitor, troubleshoot, and ensure the best uptime of Twilio services.
- Support collaborations with cross-functional teams in agile ceremonies to achieve technical excellence.
- Continuously improve our cloud-based services, focusing on reliability, performance, and scalability.
- Support in improving the design and implementation of Twilio’s API infrastructure regularly.
Qualifications
Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
Required:
- 1-2 years of experience in Cloud or DevOps engineering, with proficiency in at least one programming language.
- Demonstrated interest in architecting cloud-based solutions, leveraging AWS services such as CloudFront, Load Balancers, Lambda, S3, etc.
- Experience in managing infrastructure as code using tools like Terraform.
- Exposure to SLO tracking tools such as Datadog, and log management solutions like AWS CloudWatch, Athena, Grafana.
- Ability to collaborate effectively within an agile, fast-paced team, understanding the full software development lifecycle.
Desired:
- Previous exposure to service-oriented architectures, microservices, or REST APIs is highly preferred
- Familiarity with building and managing CI/CD pipelines (e.g., Buildkite), optimizing deployments, and maintaining high reliability through SLOs.
- Experience of working with AWS WAF
Location
This role will be remote and based in the Spain
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally for a few days to Madrid to participate in project or team in-person meetings.
What We Offer
There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now!
If this role isn't what you're looking for, please consider other open positions.
Twilio is proud to be an equal opportunity employer. Twilio is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified Applicants with arrest or conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Twilio is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at [email protected].
What We Do
Millions of developers around the world have used Twilio to unlock the magic of communications to improve any human experience.
Twilio has democratized communications channels like voice, text, chat, video, and email by virtualizing the world’s communications infrastructure through APIs that are simple enough for any developer to use, yet robust enough to power the world’s most demanding applications.
By making communications a part of every software developer’s toolkit, Twilio is enabling innovators across every industry — from emerging leaders to the world’s largest organizations — to reinvent how companies engage with their customers.
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