Search the 46 jobs at Twilio

The Senior Manager of Solutions Engineering at Twilio will lead a team of Solutions Engineers, focusing on developing strategies for customer engagement, driving sales opportunities, and collaborating across multiple departments. Responsibilities include mentoring the team, removing obstacles, and using data to measure and communicate results effectively.

In this role, you will architect and implement scalable distributed systems, craft efficient code, modernize the tech stack, mentor junior engineers, and collaborate with cross-functional teams. You will also participate in on-call responsibilities and ensure system reliability.

The Manager, Leaves and Accommodations will oversee leave of absence and accommodation programs for over 3,000 employees, develop compliance roadmaps, and ensure effective collaboration across multiple departments. This role involves maintaining compliance with employment laws and providing guidance on accommodations as per legal requirements.

As a Senior Solutions Engineer at Twilio, you will partner with Account Executives to perform pre-sales activities, lead technical evaluations, and provide innovative solutions to customers. Your role will involve understanding customer needs and influencing their customer data strategies, while building expertise in Twilio's Segment products.

The Software Development Engineer 3 at Twilio will contribute to building and enhancing key products for real-time business communications and data solutions. They will engage in various software development tasks, collaborating with cross-functional teams to improve user experience and application performance.

As a Phone Number Operations Specialist I at Twilio, you will support customers with phone number porting, procurement of short codes and Sender IDs, and address inquiries. The role involves managing customer interactions, learning new processes, and troubleshooting issues to ensure operational efficiency and a great customer experience.

The Senior Director, Talent Development at Twilio will lead the design and execution of learning and development initiatives across the company. This role emphasizes creating effective, scalable programs to facilitate leadership growth, align training with strategic goals, and foster a culture of continuous professional development.

As a Technical Support Engineer 2 at Twilio, you will provide support for phone number customers, addressing complex technical issues and collaborating with internal teams. You will communicate effectively with both technical and non-technical audiences and contribute to improving processes based on customer feedback.

The Services & Strategy Operations Specialist at Twilio will manage the operational health of the Global Professional Services practice, oversee staffing, report utilization rates, forecast resource needs, and implement process improvements. Collaboration with Professional Services leadership is key to align operations with business objectives, ensuring efficiency and effectiveness in service delivery.

The Principal Machine Learning Engineer will lead the development of AI/ML solutions for Twilio's communication platform, focusing on NLP and real-time decision-making. Responsibilities include architecting scalable ML systems, collaborating on strategic initiatives, and ensuring compliance with data security and ethical AI practices.

The KYT Operations Specialist is responsible for combating fraud and spam on Twilio's communications platform by developing and implementing anti-fraud strategies, conducting investigations, training junior team members, and collaborating with various teams. They will ensure compliance with messaging policies and provide operational support with a focus on customer service.

As a KYT Operations Specialist at Twilio, you will combat fraud and spam across our communications platform by utilizing analytical and project management skills to detect and prevent non-compliant activity. Collaborating with various teams, you will analyze messages, enforce policies, and contribute to continuous process improvements while demonstrating exceptional customer service skills.

As the New Business Manager of Social Impact Sales at Twilio, you will lead a sales team focused on driving revenue and partnerships with social impact clients. Your responsibilities include managing accounts, developing sales strategies, collaborating with cross-functional teams, and enhancing Twilio's position as a trusted advisor to customers. You will also utilize your background in analytics to forecast business outcomes and ensure strong financial results.

The Digital Sales Representative will focus on acquiring new customers and driving revenue by selling Twilio's email solutions, primarily SendGrid, within SMB accounts. Responsibilities include understanding customer needs, collaborating with internal teams, and prioritizing tasks effectively.

Twilio is seeking a Software Engineer to join their Edge Services team, responsible for managing API ingestion and ensuring high availability and low latency for billions of API requests. The engineer will build scalable services, manage cloud infrastructure, optimize CI/CD pipelines, and collaborate with cross-functional teams.

As a Mid-Market Account Executive at Twilio, you will drive sales opportunities, employing value-oriented methodologies to optimize customer engagement for Mid-Market clients. Responsibilities include managing the sales cycle, developing new revenue opportunities through pipeline generation, and presenting Segment's solutions effectively to various audiences. Your role will also involve collaboration across teams for successful customer deployments and achieving revenue targets.

As the Strategic Account Executive at Twilio, you'll be responsible for managing relationships with key customers in India. Your focus will be on driving sales through upselling and cross-selling Twilio’s communications services, while collaborating with various teams to enhance market share and implement strategic account plans. You will also engage in consultative sales cycles to address customer needs effectively.

As a Data Engineer at Twilio, you will design and build scalable data platforms and manage cloud data infrastructure to support strategic business decisions. Collaborating with cross-functional teams, you will work on improving data systems and participate in Agile methodologies.

As a Software Engineer Graduate at Twilio, you'll design, develop, and deploy software solutions focusing on real-time communications. You'll collaborate with a diverse team, conduct peer code reviews, and tackle challenges in distributed systems while ensuring high quality and performance through testing and monitoring.

As a Software Engineering Intern at Twilio, you will design, develop, deploy, and operate software solutions. You will work on various projects, learn from experienced engineers, develop technical skills, and participate in code reviews and project management in a collaborative environment.