Software Engineer (L1), Twilio Studio

See yourself at Twilio

Join the team as our next Software Engineer (L1) on Twilio’s Studio product team.

Who we are

At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.

Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant, diverse team making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. 

About the job

This position is needed to power the future of communications. Twilio Studio is a low-code no-code visual editor platform that allows one to create and manage communication workflows. We are looking for a Software Engineer (L1) to join our team to further enhance the communication platform and workflow orchestration engine. 

Responsibilities

In this role, you’ll:

• Develop quality and efficient solutions for complex problems both independently and in collaboration with team members. 
• Pay attention to reliability and scalability to support continuing increases in traffic and business complexity.
• Evaluate, analyze and adopt new technologies and software for feasibility, impact and viability. 
• Keep our services up and running while following a quality-first mindset. Support production operations, observability, building, releasing and assisting with team on-call. 
• Review code and design and offer improvements to practices and processes to elevate the team and broader organization.
• Build trust and reliability in your products, review performance against service level objectives, address incidents and prioritize improvements.

Qualifications 

Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

Required:

• 1+ years of software engineering experience designing, developing, maintaining, scaling and operationalizing services (preferably in Java)
• Strong fundamental knowledge of software development and best practices for RESTful services and microservices architecture.
• Strong communication skills and desire to make an impact and thrive in small, collaborative, energetic teams.
• Curious mindset - we’re not looking for someone with all the answers, but rather someone who is prepared to grow with us. 
• Strong oral and written communication skills: be prepared to frequently propose and discuss ideas and implementation details with your teammates, as well as involving other stakeholders in Twilio - we’re one single team, no one flies solo!

Desired:

• Bachelors or Masters in Software Engineering or Systems or related technical fields or equivalent experience. 
• Experience with AWS offerings (DynamoDB, S3, RDS).
• Experience with front end technologies like Typescript and React.
• Experience with Kafka, Terraform, SQL and NoSQL DB.

Location

This role will be remote, but is not eligible to be hired in CA, CT, NJ, NY, PA, or WA.

Other Items

*Please note this role is open to candidates outside of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State. The information below is provided for candidates hired in those locations only.

The estimated pay ranges for this role are as follows:

• Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C.: $120,000 USD/annually
• Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $126,500 USD/annually
• Based in the San Francisco Bay area, California: $141,000 USD/annually
• This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.

The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.

What We Offer

There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

Twilio thinks big. Do you?

We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.

So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now!If this role isn't what you're looking for, please consider other open positions.