Software Engineer III-ServiceNow

Job Description
We have an exciting and rewarding opportunity for you to take your software engineering career to the next level.
As a Software Engineer III-ServiceNow at JPMorgan Chase within the Corporate Sector- Service Now United States team, you serve as a seasoned member of an agile team to design and deliver trusted market-leading technology products in a secure, stable, and scalable way. You would be joining a small team of experts in Delaware who are building a complex request application. It has many external system integrations and is designed to manage our infrastructure operations processes on the ServiceNow platform.
Job responsibilities

• Executes software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems
• Creates secure and high-quality production code and maintains algorithms that run synchronously with appropriate systems
• Produces architecture and design artifacts for complex applications while being accountable for ensuring design constraints are met by software code development
• Gathers, analyzes, synthesizes, and develops visualizations and reporting from large, diverse data sets in service of continuous improvement of software applications and systems
• Proactively identifies hidden problems and patterns in data and uses these insights to drive improvements to coding hygiene and system architecture
• Contributes to software engineering communities of practice and events that explore new and emerging technologies
• Adds to team culture of diversity, equity, inclusion, and respect

Required qualifications, capabilities, and skills

• Formal training or certification on software engineering concepts and 3+ years applied experience
• Hands on experience developing and configuring on the ServiceNow Platform
• Experience in ServiceNow configuration & administration with strong understanding of ServiceNow platform and PaaS model with relevance to ServiceNow integration solutions including: common authentication protocols, Web Services patterns (REST, polling, call back) and MID servers.
• Experience leveraging ServiceNow codeless technologies - Flow Designer and Integration Hub
• Experience with developing a full service request model; including deployment of custom dashboards for individual departments, as part of the request service.
• Experience with AJAX based Service Portal technology.
• Understanding of working with Web technologies such as SOAP, JSON, XML and Web Services.
• Ability to deliver solutions to improve and automate complex and/or critical business processes
• Strong professional and interpersonal skills including creative problem solving, effective written and verbal communications, acute attention to detail and quality, and driven with the ability to self-manage.
• Ability to effectively prioritize and execute
• Ability to collaborate across multiple teams to agree designs and implementation plans.

Preferred qualifications, capabilities, and skills

• Certified ServiceNow Developer
• Certified ServiceNow Administrator
• Certified Implementation Specialist in one module (ITSM, ITOM, ITBM)
• ITIL Foundations Certification

About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
About the Team
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.