Senior Principal Software Engineer (AI in Operations)

Job Description
We're looking for a tech leader ready to take their career to new heights. Join the ranks of top talent at one of the world's most influential companies.
As a Senior Principal Software Engineer at JPMorgan Chase within the Machine Learning Operations group, you provide deep engineering expertise and work across agile teams to enhance, build, and deliver trusted market-leading technology products in a secure, stable, and scalable way. Leverage your deep expertise to consistently challenge the status quo, innovate for business impact, lead the strategic development behind new and existing products and technology portfolios, and remain at the forefront of industry trends, best practices, and technological advances.
Job responsibilities

• Advises and leads on the strategy and development of multiple products, applications, and technologies across a portfolio
• Oversees a small team of resources that will protoype AI use cases for ideation to execution that may be matrixed resources aligned to a specific use case and/or direct reports
• Assess technical readiness of use cases from the AI in Operations Transformation Office that fall within the Voice+ Domain
• Partners with the Machine Learning Center of Excellence (MLCOE), CDAO Platform teams, and the Consumer and Community Banking AI/ML team, influencing the collective roadmaps and driving to an AIML Opiniated Technology Stack
• Creates novel code solutions and drives the development of new production code capabilities across teams and functions
• Translates highly complex technical issues, trends, and approaches to leadership to drive the firm's innovation and enable leaders to make strategic, well-informed decisions about technology advancements
• Drives adoption and implementation of technical methods in specialized fields in line with the latest product development methodologies
• Creates durable, reusable software frameworks that are leveraged across teams and functions
• Influences across business, product, and technology teams and successfully manages senior stakeholder relationships
• Champions the firm's culture of diversity, equity, inclusion, and respect

Required qualifications, capabilities, and skills

• Formal training or certification on software engineering concepts and 10+ years applied experience
• Extensive experience in hands on AI/ML Technologies
• Practical experience delivering system design, application development, testing, and operational stability
• Expert in one or more programming language(s)
• Demonstrated prior experience with influencing across functions and teams and delivering value at scale
• Experience applying expertise and new methods to determine solutions for complex technology problems across various technical disciplines
• Extensive practical cloud native experience
• Expertise in Computer Science, Computer Engineering, Mathematics, or a related technical field

Preferred qualifications, capabilities, and skills

• Working knowledge of firmwide AI landscape
• Experience executing complex initiatives utilizing resources not in the direct hierarchy is preferred

About Us
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
About the Team
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.