Software Engineer II

Attentive® is the AI-powered mobile marketing platform transforming the way brands personalize consumer engagement. Attentive enables marketers to craft tailored journeys for every subscriber, driving higher recurring revenue and maximizing campaign performance. Activating real-time data from multiple channels and advanced AI, the platform personalizes content, tone, and timing to deliver 1:1 messages that truly resonate.

With a top-rated customer success team recognized on G2, Attentive partners with marketers to provide strategic guidance and optimize SMS and email campaigns. Trusted by leading global brands like Neiman Marcus, Samsung, Wayfair, and Dyson, Attentive ensures enterprise-grade compliance and deliverability, supporting trillions of interactions across more than 70 industries. To learn more or request a demo, visit www.attentive.com or follow us on LinkedIn, X (formerly Twitter), or Instagram.

Attentive’s growth has been recognized by Deloitte’s Fast 500, Linkedin’s Top Startups and Forbes Cloud 100 all thanks to the hard work from our global employees!

About the Attentive Team

Have you ever received a text message from your favorite brand with an incredible offer? Did you know that text message marketing delivers the highest ROI of any marketing channel? And that more customers than ever prefer to connect with brands via text? That is what we do at Attentive. We empower the world’s leading brands to engage with their customers at the right moment, with the right message. Our platform powers more than 400 million messages every day, approaching 100 billion annually.

We’re building big things! Check out our tech blog here: https://tech.attentive.com/

About the Role

Our Engineering team creates innovative product experiences that power personalized marketing at massive scale. We develop cutting-edge applications and systems that process 100s of billions of messages and events per year, enabling marketers to connect effectively with hundreds of millions of consumers. Joining our team offers a high-growth career opportunity to work with some of the world’s most talented engineers in a high-performance and high-impact culture.

You will collaborate with talented engineers, product managers, and designers to create innovative applications that empower marketers to meaningfully connect with consumers. As a software engineer in our NYC-based product organization, you’ll have the opportunity to join one of two groups shaping the future of messaging:

In our Core Channels group, you will work to shape the future of personalized marketing by building scalable backend systems for our customer-facing messaging products. Your work will directly influence the delivery of billions of messages, enhancing consumer experiences and driving success for leading global brands.

In our Customer Growth group, you will build systems that personalize the journeys of end users across nearly a billion page views daily. You will work with a cross-functional team to build AI products that enable marketers to acquire subscribers and deliver revenue growth for their businesses.

What You’ll Accomplish

• Develop and maintain scalable backend systems for our top customer-facing products
• Implement and optimize systems that process and deliver billions of messages daily, ensuring high performance and reliability
• Collaborate with cross-functional teams to build applications that support communication channels for marketers
• Improve code quality through code reviews, testing, and advocating for best practices
• Identify and address technical debt to ensure the long-term health of our codebase
• Contribute to technical decisions and stay current with emerging technologies to enhance our products

Your Expertise

• 3+ years of professional experience in software development focusing on backend systems
• Strong understanding of object-oriented programming, with proficiency in a typed language such as Java/Kotlin, Typescript, or C++/C# 
• Experience building and maintaining scalable, high-performance applications
• You have development experience with databases such as MySQL or PostgreSQL
• Proven ability to collaborate effectively with cross-functional teams
• Solid understanding of software development best practices, including code reviews, writing tests, and continuous integration
• You are excited by new technologies but are conscious of choosing them for the right reasons

Nice to Haves

• Experience with Service-oriented architecture and distributed systems
• Familiarity with AWS services and cloud infrastructure
• Knowledge of databases such as DynamoDB, Postgres, or Redis
• Experience with messaging systems or streaming platforms (e.g., Kafka, Pulsar)
• Familiarity with frontend development with React
• Experience with DevOps practices and tools such as Docker and Kubernetes

What We Use

• Our infrastructure runs primarily in Kubernetes hosted in AWS’s EKS
• Infrastructure tooling includes Istio, Datadog,Terraform, CloudFlare, and Helm
• Our backend is Java / Spring Boot microservices, built with Gradle, coupled with things like DynamoDB, Kinesis, AirFlow, Postgres, Planetscale, and Redis, hosted via AWS
• Our frontend is built with React and TypeScript, and uses best practices like GraphQL, Storybook, Radix UI, Vite, esbuild, and PlaywrightOur automation is driven by custom and open source machine learning models, lots of data and built with Python, Metaflow, HuggingFace 🤗, PyTorch, TensorFlow, and Pandas

You'll get competitive perks and benefits, from health & wellness to equity, to help you bring your best self to work.

For US based applicants:

- The US base salary range for this full-time position is $148,000 - $195,000 annually + equity + benefits

- Our salary ranges are determined by role, level and location

#LI-JS1

Attentive Company Values

Default to Action - Move swiftly and with purpose

Be One Unstoppable Team - Rally as each other’s champions

Champion the Customer - Our success is defined by our customers' success

Act Like an Owner - Take responsibility for Attentive’s success

Learn more about AWAKE, Attentive’s collective of employee resource groups.

If you do not meet all the requirements listed here, we still encourage you to apply! No job description is perfect, and we may also have another opportunity that closely matches your skills and experience.

At Attentive, we know that our Company's strength lies in the diversity of our employees. Attentive is an Equal Opportunity Employer and we welcome applicants from all backgrounds. Our policy is to provide equal employment opportunities for all employees, applicants and covered individuals regardless of protected characteristics. We prioritize and maintain a fair, inclusive and equitable workplace free from discrimination, harassment, and retaliation. Attentive is also committed to providing reasonable accommodations for candidates with disabilities. If you need any assistance or reasonable accommodations, please let your recruiter know.