At Beyond, we power the business of Short Term Rentals through our cutting-edge, full-stack Revenue Management System. Venture-backed, we pioneered this space and have grown to be the globally dominant leader - obsessed with delivering value and performance to our customers. And the way we've been able to achieve those heights is our belief that People are the most important part of any business - starting with ours. We employ over 170 Beyonders across the globe who share in our commitment to making Beyond the best place to work.
It’s with that in mind that Beyond is looking to add a Software Engineer, Dev Support to our growing team. You will have the opportunity to investigate, resolve, and prevent data mismatches while collaborating with various teams to enhance system reliability and customer experience. Because you will be working with a successful team that is completely remote, excellent coding and communication skills are key. This is a great opportunity for someone who enjoys digging into complex systems, identifying root causes, and making impactful improvements. If you enjoy rolling up your sleeves and jumping in, then read on!
Before reading further...
Beyond is passionate about diversity and cultivating our team’s potential. If you’re hungry for a good opportunity, but don't meet every point in this job description, please apply anyway!
The Engineering team believes in:
- Reducing scope - The best way to control progress and test hypotheses is to prevent scope creep;
- Shipping early - Learning happens faster when we ship sooner, even if it’s not perfect;
- Iterating and improving - Feedback fuels better solutions, and we continuously enhance our work and practices;
- Taking ownership - We stand by the code we ship because we know it best;
- Delivering value - By focusing on providing exceptional customer experiences, we improve acquisition and retention and drive revenue.
As our Software Engineer, Dev Support, you’ll be responsible for:
- Working closely with data visualization, product, and support teams to investigate and address issues with data accuracy and consistency.
- Building, maintaining, and refining observability, monitoring, and alerting systems to improve issue detection and resolution.
- Supporting, troubleshooting, and optimizing large-scale datasets, ensuring efficient handling of complex queries and data pipelines.
- Contributing to engineering best practices, such as pairing, code reviews, refactoring, and collective code ownership, while leveraging tools like containers, Infrastructure-as-Code (IaC), and CI/CD.
So what kind of person are we looking for in this role? The person who will be successful in this role will be:
- Curious: You are driven to understand how things work, identify why they don’t, and investigate where data is coming from. You are interested in finding out how your work impacts our customers and the real-world impact.
- Collaborative: You enjoy exploring and committing as a team, you welcome others' ideas, and you value teamwork and team decision-making over being right and having things your way.
- Result-oriented: You are dedicated to ensuring the accuracy and reliability of the data users depend on. You take a thoughtful approach to investigating and resolving issues while managing trade-offs between speed and quality, knowing that maintaining trust in our data is essential to delivering value.
- Resilient: You adapt to changing needs, roll up your sleeves to assist others, and operate with a steady, dependable pace—even in the face of change.
Now that we’ve told you what the job looks like, here are the qualifications we're looking for in a candidate:
- 3+ years of experience writing and supporting software in SaaS environments.
- Expertise in Python and SQL, and working with large datasets
- Familiarity with observability tools and practices to monitor and improve system reliability.
- Experience with PostgreSQL, Spark, Clickhouse, DeltaLake or React is a plus
- A proactive, curious mindset suited for a fast-paced environment where we put an emphasis on delivering value for our customers while learning, growing, and experimenting
So what can you expect after you apply? Your application will be personally reviewed by a member of the Beyond hiring team and if there is a match in your experience and the role, you will:
- Have a video conversation with someone on our Recruiting team. This is a high-level conversation about your experience and interest, but also an opportunity for you to learn more about us
- Interview with an Engineering Director
- Complete a Technical Challenge
- Complete an Architecture Interview with a panel of engineers
- Interview with our VP of Engineering
Company Values:
We are serious about our core values: We Care, We Are On the Same Team, We Inspire Trust, We Go Beyond, We Ship It, We're Curious. If those resonate with you, and you're ready to work with a team that lives and breathes those values, we want to hear from you.
Benefits:
Beyond offers a wide variety of benefits like: stock options, unlimited PTO, private health insurance and more! You can learn more about our benefits by visiting our careers site!
We Care about Diversity, Equity and Inclusion:
Beyond is committed to building a workplace that attracts humans of all genders, ethnicities, backgrounds, statuses and lifestyles. At our core, we care about our people and encourage every employee, partner and applicant to share their whole self with us. We are respectful of and empathetic towards different viewpoints, and believe that our ability to help short term rental managers succeed relies on us building a dynamic and diverse team. Whoever you are, you can Belong @ Beyond.
Any communication regarding job openings, interviews and/or offers will come from our @beyondpricing.com email domain
Please review our GDPR Statement here.
Top Skills
What We Do
Beyond is the #1 Revenue Management Platform for short-term rental owners and managers to get, grow, and keep revenue. Our easy-to-use platform includes a dynamic, demand-driven pricing tool with extensive market data that pairs with OTA distribution and a best-in-class booking engine.
But we are so much more than that.
We are innovators. We are a leader in the short-term rental industry, building products that help property managers and small business owners to be successful. We set out to fill a real need in the industry, and we have organized our entire company such that our success hinges on our customers’ success.
We are results-oriented. We take pride in what we accomplish. We set transparent goals that we share out across the company, and we work tirelessly to smash them. We encourage Beyonders to grow by setting individual career goals, and we support everyone on their journey to meet those goals.
We are people first. We would not be successful without the brilliant people that have helped us to get to where we are today. We have a global workforce that is proud of their diversity of experiences, demographics and backgrounds. We believe that creating an environment where people can feel comfortable to be themselves also empowers them to perform at their best.
We are values-driven. We have five core values that provide structure for our company decisions, interactions, and work: We Care, We Go Beyond, We Are On The Same Team, We Inspire Trust and We Ship It. If these values resonate with you, then you Belong at Beyond too.
To date, we've supported over 340,000 properties in more than 7,500 cities worldwide and have enabled billions of dollars in booking revenue.
Why Work With Us
Beyond is a people-first, results-oriented, and innovative company, with a flexible work environment. At Beyond, we launch and accelerate careers, are transparent, are a global team, are an industry leader, and our core values (We Go Beyond, We Care, We're on the Same Team, We Inspire Trust, and We Ship It) are at the center of everything do.
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