Software Development & Network Ops Engineer

Make your mark at Comcast -- a Fortune 30 global media and technology company. From the connectivity and platforms we provide, to the content and experiences we create, we reach hundreds of millions of customers, viewers, and guests worldwide. Become part of our award-winning technology team that turns big ideas into cutting-edge products, platforms, and solutions that our customers love. We create space to innovate, and we recognize, reward, and invest in your ideas, while ensuring you can proudly bring your authentic self to the workplace. Join us. You’ll do the best work of your career right here at Comcast. (In most cases, Comcast prefers to have employees on-site collaborating unless the team has been designated as virtual due to the nature of their work. If a position is listed with both office locations and virtual offerings, Comcast may be willing to consider candidates who live greater than 100 miles from the office for the remote option.)

Job Summary

Job Description Summary
The Next Generation Access Networks organization is a highly agile, fast paced and dedicated group responsible for the network serving our customers representing over 400,000 miles of fiber-coax plant and the delivery of 115+ Tbps of edge capacity to our customers. We lead and oversees the delivery of every service and every bit that is delivered to the home. The group also owns the design, development, construction and incubation of next-gen access architectures for residential, multi-family, and commercial networks. This includes the delivery of DOCSIS 3.1 powered gig Internet services, the transition to NFV/SDN on the Access network by virtualizing the CMTS core and transition to new digital nodes. The software applications we are building is a containerized, microservice-based, cloud-deployed services. We are working to bring X1 innovation and the power of network virtualization and software defined networks to the data delivery world. This role will be changing the industry forever!

Job Description

The Software Development & DevOps Engineer will take an essential part of the oversee and actively manage operational tech challenges in our Core Virtualization project as well as operational related software development. We are looking for a collaborative and results oriented developer who has depth in Kubernetes, Networks, operations technical analysis & development life cycle (Agile & DevOps). The engineer will be highly powered to design and lead operational needs to reach to the highest levels of system availability.

Must Have Skills:​

• ​​

  • Must have experience and practical knowledge of microservice architecture, containerized deployment, Docker, Kubernetes

  • Must have experience and practical knowledge of networking protocols: IPv4, TCP/IP, and UDP/IP, IPv6, multicast, BGP, ISIS. 

  • Good current knowledge of Unix/Linux environments

  • Experience with shell scripting to automate tasks and perform basic data analysis. 

  RESPONSIBILITIES: 

  • Responsible for the day-to-day Comcast’s Access Network system operation with concentration on metrics data collection, analysis, reporting, tools and solutions development, systems integration and operational support. 

  • Write tested, production-ready code. 

  • Participate in software release and deployment activities managed under an agile software development approach. 

  • Support production environments. Perform troubleshooting of issues within a containerized application environment. Produce root cause analysis independently and by collaborating with other operational support teams (e.g. network support, divisions, and vendors). 

  • Participate in design and architecture sessions. 

  • Build effective deployment and monitoring systems. 

  • Work closely with Development, Deployment, Incident, Problem, Quality, Program, Product and Management teams. 

  • Collaborate constructively with team members. 

  • Ability to work under pressure being adaptable and responsive to organizational requirements. 

  • Maintain high degree of self-motivation and independent decision making. 

  • Regular, consistent and punctual attendance. Able to work nights and weekends, variable schedule(s) as necessary. 

  • Other duties and responsibilities as assigned. 

    

    

  PREFERRED QUALIFICATIONS: 

  • BS in Computer Science, Computer Engineering or related technical field or equivalent practical experience. ​

  • Experience with operational open source tools and technologies such as Prometheus, Alert Manager, Elastic Search, Kibana, Kafka, Grafana, Thanos, Redis, RabbitMQ, and Ansible

  • Experience in one of the following: C++, Java, Go, Python. 

  • Experience in Switching and Routing with hands on experience with Cisco/Juniper switches. ​

  • Experience in Test-driven development/test automation, continuous integration, and deployment automation. 

  • Good communicator, able to analyze and clearly articulate complex issues and technologies understandably and engagingly. 

  • Great design and problem-solving skills, with a strong bias for architecting at scale. 

  • Adaptable, proactive and willing to take ownership. 

  • Keen attention to detail and high level of commitment. 

  • Comfortable working in a fast-paced agile environment. Requirements change quickly and our team needs to constantly adapt to moving targets. 

  • Familiarity with distributed systems, asynchronous messaging, and network protocols. 

  • Familiarity with data serialization formats like XML, JSON and protocol buffers. 

  • Know your stuff. A hardworking learner, user and advocate of our groundbreaking technology. 

  • High level of accountability – takes ownership of problems and sees them through to resolution.

  ​​About Our Perks & Benefits:

  We are determined to create an environment where our employees feel valued, understand our business goals, and are motivated.

Here's a look at just some of the perks and benefits we make available to our US-based employees:

• Medical & Dental
• 401(k) Savings Plan
• Generous paid time off
• Life Milestones - from adoption assistance, childcare resources, pet insurance, and more, Comcast supports you at all life stages.
• Courtesy Services - We offer all of our full-time employees in serviceable areas free digital TV and internet.
• Learn more at jobs.comcast.com/life-at-comcast/benefits

  We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. Please contact us to request an accommodation.

• This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

• Comcast is an EOE/Veterans/Disabled/LGBT employer.

• Discount tickets for Universal Resorts, including theme park tickets and onsite hotel rooms.

Skills

Kubernetes, Linux, Networks, Python (Programming Language)

We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools that are personalized to meet the needs of your reality—to help support you physically, financially and emotionally through the big milestones and in your everyday life.

Please visit the benefits summary on our careers site for more details.

Education

Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Certifications (if applicable)

Relative Work Experience

5-7 Years

Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.