Software Development Manager

Hey you! 👋 Want to work for one of the fastest growing SaaS companies in the world? 📈

We’re building the next generation of learning software that companies like AWS, Netflix, Opentable and L’Oreal rely on to deliver training 💻 We believe learning is for everyone, and that we all have something we can learn from each other. We rely on one another to continuously innovate our products and processes to create an exceptional experience for our employees, customers and partners.

Still not sure? We are a culture where values are at the center of everything we do. We also embody what we call the Docebo Heart. We trust our teammates, assume the best of one another, and also hold space for all the differences that make us better. 💙

So what are you waiting for? Apply today! Join 900+ global Docebians and change the way people learn. 

Are you ready to be a part of the learning revolution? 🚀

About This Opportunity:

The role is responsible for coordinating the development team working in the evolution of our Marketplace, managing 4 developers, and collaborating within the Scrum team with 1 QA and the Test Analysts. As software development manager you will also be responsible for supporting business and product development processes and mediating collaboration between the Product Manager, Business Analyst and the Design area.

Reports to: Product Project Manager

Location: Biassono or Milan, Italy

Responsibilities:

• Accountable for the technical design, delivery, maintenance and integration of the product owned by your team
• Be responsible for assuring the quality of the product following agreed quality assurance standards
• Leading the correct epic - created by business owners - and user story refinement and relative acceptance criteria
• Review our interfaces to make them more admin friendly and introduce new methods to automate custom processing to increase the configurability while decreasing the repetition of tasks.
• Follows and respects in the release process and in the live environments to facilitate the release of separate services and to improve Reliability, Resiliency, Scalability, Ownership, COGS
• Responsible for the project documentation
• User Story splitting, the definition of low-level/more granular User Stories. It includes more granular ACs' titles (Scenarios)
• Responsible for project documentation, he/she manages the bug lifecycle, defines the Sprint Goal and ensures the completion of the Sprint Goal and the success of the Sprint by resolving impediments




Team Leadership:

• Leading, mentoring, coaching, developing and managing his/her own team 
• Drive a culture of agility, transformation and team empowerment. Foster a culture of delivering continuous value based on measurable outcomes focussed around business goals and customer satisfaction
• Own total service performance, managing communications when conflicts and impediment occur, and leading retrospectives to resolve and mitigate further conflicts

Requirements:

• Minimum of 3 years of equivalent position 
• Excellent command of the English language and the ability to present and defend your ideas to other key stakeholders both verbally and in writing
• Understanding product development life cycle; Understanding of SDLC including quality assurance, change management, and release processes
• Ability to work in an Agile/Scrum environment
• Knowledge and correct use of Gherkin for writing acceptance criteria
• Knowledge of Node.Js or any programming language
• Experience with AWS or similar cloud service providers
• Proven planning and prioritizing skills in order to deliver to deadlines
• Exceptional analytical and problem-solving skills
• Ability to communicate complex technical concepts
• Ability to manage upwards, influencing senior leaders 
• Ability to review processes and drive change through continuous improvement

Preferred Requirements:

• Experience with Trunk Based development / Continuous Integration / Continuous Delivery
• Experience with serverless and containerized applications
• Experience with Infrastructure as Code frameworks, in particular AWS CDK

Benefits & Perks 😍

-Generous Vacation Policy, plus 2 extra floating holidays to use for religious or cultural events that matter to you

-Employee Share Purchase Plan

-Career progression/internal mobility opportunities

-Four employee resource groups to get involved with (the Docebo Women's Alliance, PRIDE, BIDOC, and Green Ambassadors)

-WeWork partnership and “Work from Anywhere” program

Hybrid Office Model 🏢

We believe when people are together, they develop deeper relationships and accelerate innovation. Because of this, all Docebo employees worldwide are “hybrid.” We encourage in-person collaboration while supporting work-from-home when employees need dedicated focus time, allowing Docebians to do their best every day. Each team leader is able to decide how often their teams come into the office, considering the needs of the team and the employee’s needs. Our Talent Acquisition team will let you know about the role you are applying for and the hybrid details during the first interview.

About Docebo 💙

Here at Docebo, we power learning experiences for over 3000 customers around the world with our easy-to-use, AI-powered Suite designed to close the enterprise learning loop. We have successfully achieved 2 IPOs (TSX: DCBO & NASDAQ: DCBO), been recognized as a Top SaaS e-learning Solution, and are growing exponentially in the process.

Docebo is a global company with offices in North America, EMEA, APAC and more. Our people believe in six core values, simply defined and manifested in everything we do - Innovation, Simplicity, Accountability, Togetherness, Curiosity, and Impact. If this sounds like you, now is your time to join one of the fastest-growing learning technology companies on the market. Apply today!

Docebo is an Equal Employment Opportunity employer. We are committed to diversity and inclusion in our workforce. All qualified applicants and employees will receive consideration for employment regardless of their race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, citizenship status, age, disability, genetic information, or any other category protected under applicable law.

Any individuals requiring a reasonable accommodation to assist with their job search or application for employment should send an e-mail to recruiting_accommodations

(at) docebo.com. The e-mail should include a description of the requested accommodation and the position you’re applying for or interested in.

It is preferable that you submit your CV in English. Thank you!