LivePerson (NASDAQ: LPSN) is the global leader in enterprise conversations. Hundreds of the world’s leading brands — including HSBC, Chipotle, and Virgin Media — use our award-winning Conversational Cloud platform to connect with millions of consumers. We power nearly a billion conversational interactions every month, providing a uniquely rich data set and safety tools to unlock the power of Conversational AI for better customer experiences.
At LivePerson, we foster an inclusive workplace culture that encourages meaningful connection, collaboration, and innovation. Everyone is invited to ask questions, actively seek new ways to achieve success and reach their full potential. We are continually looking for ways to improve our products and make things better. This means spotting opportunities, solving ambiguities, and seeking effective solutions to the problems our customers care about.
Overview:
Welcome to the Web Experiences team at LivePerson! We are a team of eight engineers located across four countries in The US and Europe.
We are looking for a Front-End Software Development Engineer with a proven ability to operate in a fast-paced, dynamic environment, build partnerships that drive the business forward, and write code that is simple, understandable, and clean. You see feedback or failure as opportunities to learn and grow, believe in data-driven decision-making as the norm, and align with our core principles [link] while working alongside Conversational AI experts.
We are looking for a smart individual who wants to do more than just code, but also shape and innovate!
Please note that although we have offices available in Mannheim, Germany, this role is fully remote.
In this role, you will have the opportunity to (your tasks):
- Work collaboratively in a cross-functional team (PM, UX, engineering, science) team to transform user stories into prototypes & production code
- Thoughtfully apply UI design principles & best practices for RWD
- Building & deploying user-facing features for multiple browsers
- Ensure the code is optimized for a seamless user experience across all platforms, including mobile device browsers.
- Identifying & eliminating perf. & scale issues that ripple from front-end to back-end
- Be globally minded & inclusive - we are a global team and value the diverse contributions of others.
Here are some of the things you'll bring (requirements):
- 5+ years of experience in Web Intensive applications
- Deep knowledge and understanding of client-side architecture and experience in building large scale and high performance web applications
- Proficient in understanding of web markup, including HTML5, CSS3
- Experience using vanilla JS
- Experience using CSS preprocessors such as SASS or LESS
- Experience using build tools such as Webpack, Gulp or Grunt.
- Good understanding of asynchronous request handling, partial page updates, and AJAX
- Proficient understanding of cross-browser compatibility issues and ways to work around them
- Proficient understanding of code versioning tools, such as Git
- Good understanding of scalability design principles
- Understanding principles of design and knowledge of user experience and accessibility
- Self-starter with strong motivation and execution capabilities
- Knowledge of frontend testing frameworks such as Jasmine and Karma is a plus
- Proficiency with JavaScript ES6 and Typescript is a plus
- Proficiency in Vue 3 is a plus
- Willingness to participate in paid on-call duty approximately every 6-8 weeks, in alignment with our "You Build It, You Run It" philosophy.
Applicants must be authorized to work for any employer in Germany.
Benefits:
- Personal time off 33 days - Vacation (28 days) and care days (5)
- Additional Pension scheme, deferred pension scheme (LivePerson contributes 20%), ESPP and annual bonus depending on achievements
- Internet and Mobile reimbursement
- Be flexible, work flexibly and from anywhere - no defined working hours or boundaries
- Remote first company with offices in Mannheim and Berlin
- Modern equipment (MacBook Pro)
- Volunteering Days – Use them to make a difference in your community. Whether it's a cleanup, supporting a local initiative or holding an “Ehrenamt”, just let us know! We're here to help you create a meaningful impact.
- Monthly connection: Join our monthly connection pizza day in the office!
- We were awarded by Great Place to Work
- If you want to have more information about us you can check: https://www.kununu.com/de/liveperson2 and our career homepage.
Belonging at LivePerson:
Equal opportunities and the autonomous participation of people with severe disabilities and those with equivalent status, as well as respectful collaboration, are given at LivePerson. We warmly welcome applicants with disabilities or equivalent status. If you have any questions or require accommodations to create the best possible work environment at LivePerson, please don't hesitate to let us know.
What We Do
Forget the AI hype. We’re living in the age of conversation. Authentic, ongoing conversations are what fuel relationships, earn loyalty, and ultimately, drive growth. From the dawn of chat and messaging to the conversational AI era, LivePerson has been connecting businesses and customers through conversation for nearly three decades.
Our award-winning Conversational AI platform, Conversational Cloud®, is built using large language models fine-tuned by billions of real customer conversations. With safety and security guardrails designed for the world’s largest enterprises, you remain firmly in control of the conversation.
Why Work With Us
We build warmth into our work and our workplace by making all people feel seen, valued, and heard.
Dream Big, Help Others, Pursue Expertise and Own It. These four company values guide our continued, holistic growth as individuals, as teams, and as a global organization with over 1,000 employees.
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