Software Development Engineer 5

RingCentral, Inc. (NYSE: RNG) is a leading provider of global enterprise cloud communications, collaboration, and contact center solutions. More flexible and cost-effective than legacy on-premises systems, the RingCentral platform empowers employees to Work as OneTM from any location, on any device, and via any mode to better serve customers, improving business efficiency and customer satisfaction. The company provides unified voice, video meetings, team messaging, digital customer engagement, and integrated contact center solutions for enterprises globally. RingCentral’s open platform integrates with leading business apps and enables customers to easily customize business workflows. RingCentral is headquartered in Belmont, California, and has offices around the world.

About RingCentral Events:

RingCentral events is an all-in-one solution for virtual, onsite, or hybrid events where AI enhances every milestone, from planning to execution.

Position Overview:

As a Backend Engineer for RingCentral Events, you will play a pivotal role in building and maintaining our virtual event platform. This role demands a strong skill set in backend development with Ruby on Rails & good experience working on Docker, Kubernetes & Terraform ensuring our product's scalability and performance for large audience events.

Key Responsibilities:

• Build and maintain scalable backend systems using Ruby on Rails, ensuring robust performance for large-scale virtual events.

• Manage infrastructure and deployments with/using Docker, Kubernetes, and Terraform

• Implement cloud-based solutions using AWS, with a focus on high availability and scalability.

• Develop reliable and scalable solutions for both virtual and onsite environments, catering to a large number of concurrent users both virtually and onsite.

• Manage infrastructure as code (IaC) using Terraform to streamline deployments and ensure scalability.

• Maintain and optimize pipelines using Gitlab CI/CD to ensure efficient development and deployment cycles.

• Collaborate with globally distributed cross-functional teams on product development.

• Take part in on-call responsibilities (~1 day/month) to ensure continuous availability and quick response to issues in production.

Qualifications:

• Minimum 10+ yrs of experience in backend development, with significant expertise in Ruby on Rails.

• Hands-on experience with Docker, Kubernetes, and infrastructure as code (IaC) using Terraform, focusing on infrastructure management and scalability.

• Experience maintaining pipelines using tools like Gitlab CI/CD or Github Actions.

• Demonstrate proficiency in developing cloud-native applications for large-scale, high-traffic environments (AWS, Azure).

• Experience in developing RESTful APIs and/or GraphQL.

• Knowledge of caching mechanisms, such as Redis.

• Experience with messaging queues like Kafka or RabbitMQ.

• Familiarity with database management systems like AWS Aurora and PostgreSQL.

• Strong problem-solving skills and ability to analyze and debug complex systems.

• Eagerness to learn and stay updated on backend development practices and new technologies.

Nice to have:

• A reliability-oriented mindset with a focus on designing and building resilient architectures.

• Previous SRE experience or knowledge, giving you a heightened awareness of what data to collect, how to display it, and how users can benefit from it.

• Experience with technologies like WebSockets, WebRTC, and RTMP to develop real-time communication and streaming capabilities.

What we offer:

• Medi Claim Benefits

• Paid Holidays

• Casual/Sick Leave

• Privilege Leave

• Bereavement Leave

• Maternity Leave

• Paternity Leave

• Wellness Coaching

• Employee Referral Bonus

• Professional Development Allowances

RingCentral is an equal-opportunity employer that truly values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.