Vonage Engineering Mission
We embody the notion of what's next now! We envision, develop and manage technology to connect the world. Our team brings excellence, passion, creativity and curiosity to the job. We look at the business environment and technologies in new and challenging ways, striving to develop and deliver integrated whole-system solutions to meet our customers’ ever-changing needs.
Why this role matters
At Vonage, we're redefining communication with innovative AI-driven solutions. This role is central to the creation of a next-generation chatbot platform that merges voice, text, and chat capabilities. The product will allow seamless interactions across multiple channels like WhatsApp and voice calls, transforming customer experiences and integrating with advanced AI technologies.
As a Quality Automation Engineer, you'll play a crucial role in ensuring the reliability and quality of this groundbreaking platform. By driving automated testing, performance optimization, and API validation, you'll directly contribute to the fusion of our chatbot platform with Vonage Contact Center (VCC), paving the way for smarter, more dynamic customer communication tools.
Your expertise will help us maintain our high-quality standards, enabling seamless integration and delivering a product that sets a new benchmark in the industry. Be a part of a team shaping the future of communication!
What you'll do
- Ensure and keep our product quality standard throughout all product streams
- Create/maintain/update automated tests in Cypress / Pytest / selenium.
- Effectively documents test coverage, identifying and recording defects, bugs, errors, and other associated issues
- Perform automated regression
- Perform load testing/ database and data testing
- Uses Postman/automation framework for API testing or any other tool.
- Performs testing activities based on the agreed testing process
- Provides training to the rest of the team if needed
What you'll bring
- Minimum 4 years experience in automation
- Experience using Postman framework
- Knowledge in Python is a must
- Knowledge of CSS, HTML, and JavaScript would be an advantage
- Ability to write comprehensive automation tests and test suites, locating and solving code-related errors
- Knowledge of API testing tools (Postman etc) and MongoDB
- Advanced knowledge of SDLC
- Self-management and time management skills
- Excellent communication skills, both verbal and written in English
- Nice to haves: Cypress and K6
What's in it for you
In addition to providing exciting work, career advancement opportunities, and a collaborative work environment, Vonage provides competitive pay and benefits including unlimited discretionary time off and tuition reimbursement.
Note: The purpose of this profile is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. Assignments may differ for individuals within the same role based on business conditions, departmental need or geographic location.
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What We Do
We’re making communications more flexible, intelligent, and personal, to help enterprises the world over stay ahead. We provide unified communications, contact centers and programmable communications APIs, built on the world's most flexible cloud communications platform.