Software Architect - R&D Service Management

Company Description

IFS is a billion-dollar revenue company with 7000+ employees on all continents. Our leading AI technology is the backbone of our award-winning enterprise software solutions, enabling our customers to be their best when it really matters–at the Moment of Service™. Our commitment to internal AI adoption has allowed us to stay at the forefront of technological advancements, ensuring our colleagues can unlock their creativity and productivity, and our solutions are always cutting-edge.

At IFS, we’re flexible, we’re innovative, and we’re focused not only on how we can engage with our customers but on how we can make a real change and have a worldwide impact. We help solve some of society’s greatest challenges, fostering a better future through our agility, collaboration, and trust.

We celebrate diversity and understand our responsibility to reflect the diverse world we work in. We are committed to promoting an inclusive workforce that fully represents the many different cultures, backgrounds, and viewpoints of our customers, our partners, and our communities. As a truly international company serving people from around the globe, we realize that our success is tantamount to the respect we have for those different points of view.

By joining our team, you will have the opportunity to be part of a global, diverse environment; you will be joining a winning team with a commitment to sustainability; and a company where we get things done so that you can make a positive impact on the world.

We’re looking for innovative and original thinkers to work in an environment where you can #MakeYourMoment so that we can help others make theirs. With the power of our AI-driven solutions, we empower our team to change the status quo and make a real difference.

If you want to change the status quo, we’ll help you make your moment. Join Team Purple. Join IFS.

Job Description

IFS Service Management is the market leading service management solution, a leader in the Gartner Magic Quadrant for the 7th consecutive time.  Our solution empowers our customers to deliver service excellence and optimize workforce efficiency allowing them to embrace Service as a strong and profitable revenue stream.  

We deliver solutions for every part of the service lifecycle, from product management, contracts, warranty and billing through mobile field service, customer engagement and self-service, and remote assistance. Our service management capabilities manage complex use cases and accelerate digital transformation goals.  

In order to join the Service Management team as a Software Architect , You need to have a strong technical leadership and apply successful strategies, implements improvements to engineering methodologies and practices across the product portfolio. You need to be excellent at listening and communicating, and drive the spread of technical skills and knowledge throughout the IFS. If you consider yourself as a person who will drive initiatives and continuously expand your functional and technical domain knowledge keeping yourself up to date on latest trends, we want to hear from you.

As a Software Architect you are expected to:

• Provide technical leadership for design and development of software meeting functional & nonfunctional requirements.
• Ensure maintainability, security and scalability in software components developed using well-established engineering/architectural principles.
• Reengineer software solutions in line with requirements in the roadmap.
• Ensure software quality complying with shift left quality principles.   
• Conduct peer reviews & provide feedback ensuring quality standards.
• Engage with requirement owners and liaise with other stakeholders.
• Prepare design documentation and technical presentations.
• Contribute to improvements in IFS products & services.

Qualifications

• 10+ years of industry experience with strong software product development mindset.
• A degree in Software Engineering, Computer Science or Information Technology.  
• Previous working experience with IFS products or Enterprise grade software is a definite advantage. 
• Ability to envision the big picture and work on details.
• Have strong software architectural, technical design and programming skills.
• Willingness to learn and adapt different technologies/work environments in a distributed Global team setup.
• Hands on experience in OOP concepts and design principles.
• Sound knowledge in Java or .Net Framework, and REST APIs.
• Experience in relational databases & Oracle (PL/SQL) exposure is preferred.
• Excellent communication and multi-tasking skills along with an innovative mindset.

Additional Information

We embrace flexibility and hybrid work opportunities to support diverse needs and lifestyles, while also valuing inclusive workplace experiences. By fostering a sense of community, we drive innovation, strengthen connections, and nurture belonging. Our commitment ensures you can work in a way that suits you best, while also engaging with colleagues to share ideas and build meaningful relationships.