Social Media Specialist

Our product is our people, and we’re committed to propelling them forward! Are you the next great TruePointer to join our team? Do you enjoy working in a fast-paced environment where you’re doing valuable work and discovering something new daily—even if you have a tenured career? You’re a TruePointer if you’re nimble and committed to delivering excellent client service and meaningful results!

You’ll join an award-winning team. We're a proud seven- time Inc. 5000 fastest-growing company and four-time Top 100 PR agency in the U.S.

We’ve had both remote and hybrid office environments before it was popular. Some of our favorite perks are competitive health benefits with concierge service, our profit-sharing bonus plan, 401K with competitive matching, consistent professional development, our annual agency development summit Camp TruePoint, and every five years sabbatical.

Primary Responsibilities

• Successfully create social content, conduct social listening, proactive engagement and reputation management utilizing enterprise-publishing tools.
• Provide error-free content writing and real-time counsel for effective brand management across a variety of social networks.
• Oversee e-mail marketing campaigns, providing strategic marketing guidance. 
• Manage website updates, content calendars and contact lists.
• Oversee reporting, auditing of client and industry social media. Conduct standardized reporting and analysis real-time and as needed during times of crisis and high-volume activity. 
• Provide timely updates to account leadership and the client, ensuring goals and objectives are met. 
• Contribute to strategic development of client and agency plans, content and campaigns.
• Support the MarCom and Creative teams in a timely and professional manner.
• Contribute to developing and retaining successful agency and client processes that ensure success; including training guides, checklists, templates, plans and case studies. 

Operational Responsibilities

• Track/enter time with precision on a day-to-day basis. 
• Effectively maintain a monthly expense report and reconciliation. 
• Interact professionally with client executives and team, possess excellent interpersonal skills. 
• Be self-sufficient, meet deadlines, and provide the best quality materials. 
• Work well on a team; proactively contribute recommendations to enhance results. 
• Understand and facilitate purchase order process; initiate and track vendor billing accurately. 

Qualifications

• Functional understanding of multiple social media platforms. 
• Genuine interest in developing expertise in social media; proactively shares industry insights. 
• Professional experience using enterprise-publishing and listening tools. Adept at Wordpress, Hubspot, Loomly and/or Mailchimp is a plus. 
• Strong communication skills, both written and verbal. Exceptional attention to detail. 
• Ability to work remotely and with a flexible schedule (some nights, weekend and holidays). Holidays are recognized with paid time off. May require travel. 
• Bachelor's degree; minimum 2 years related professional experience preferred. 

Join our team and play a crucial role in helping our clients stay informed, proactive, and responsive to the ever-evolving media landscape. 

TruePoint Communications is committed to a diverse and inclusive workplace. Additionally, we provide equal employment opportunities to all and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. 

All offers of employment are conditioned upon the candidate's legal authorization to work in the United States. Candidates will be subject to a background screening as part of the application process.