Social Media Specialist (LinkedIn & Twitter)

About Us:
Intro is the best way to book world-class experts and get advice over a video call.

We believe that access to people and knowledge can unlock human potential. Whether it’s learning how to perform an exercise from a top fitness trainer or getting business advice from a successful entrepreneur, access and information can improve your life and the lives of others. That is why our mission is to give everyone access to anyone.

Key Responsibilities:

• Content Creation & Management: Develop, schedule, and publish high-quality, engaging posts for Twitter and LinkedIn, aligned with the company’s brand and goals.
• Community Engagement: Actively monitor and respond to comments, messages, and mentions to foster a positive and engaged community.
• Analytics & Reporting: Track key metrics such as engagement, follower growth, and impressions; provide actionable insights to optimize performance.
• Trend Monitoring: Stay updated on social media trends, tools, and best practices to continuously improve content and strategy.
• Collaboration: Work with the ops, growth, marketing, and design teams to ensure content aligns with campaigns and brand guidelines.

Required Skills and Experience:

• 1–3 years of experience managing professional social media accounts, preferably for a B2B or tech company.
• Strong writing and editing skills with attention to tone, style, and accuracy.
• Basic understanding of social media analytics tools (e.g., Twitter Analytics, LinkedIn Insights, or similar).
• Experience with scheduling tools like Hootsuite, Buffer, or Sprout Social.
• Ability to multitask, prioritize, and meet deadlines in a fast-paced environment.

​​​​​​​Team and Culture Fit:

• Entrepreneurial Mindset: A proactive self-starter who takes ownership and thrives in a fast-paced, ambiguous environment.
• Customer-Centric Focus: Passion for creating content that addresses the needs and pain points of business owners and entrepreneurs.
• Creative and Innovative: A creative thinker who can generate fresh content ideas that resonate with our target audience.
• Results-Driven: Focused on outcomes and motivated by achieving measurable growth in key metrics.
• Lifelong Learner: Always learning, staying up-to-date with industry trends, and willing to experiment and iterate to find what works best.

The Founding Team:

Our CEO previously built an operating system that was acquired by Intuit and became the new QuickBooks Online. Our CTO previously built a marketplace that was used by millions of people and generated over $100m in GMV. We love working on BIG problems for a LOT of people and believe that Intro will be the most impactful yet.

Come build Intro with us and help us accelerate our mission to give everyone access to anyone.

Our Investors:

We’re backed by Andreessen Horowitz (A16Z), Alexis Ohanian (founder of Reddit), Tiffany Haddish, Kevin Durant, and a group of world-class investors.

Company Values:

• Impress the customer
• Be successful as a company
• Be creative, inventive, and scrappy
• Keep it simple and execute
• Take a moment to understand others
• Feedback should make us stronger, not weaker
• Stay grateful

Why Work With Us? On your first day, we’ll do a few exercises to help you identify your life goals. We’ll ask questions like “what do you imagine your life looking like if you achieved all of your goals” and “why are those goals important to you?” Once we identify those goals, they become our goals and we will work together to help make them a reality.
Next, we’ll ask you about things that matter to you in the short term. These could be things like a gym membership, meditation classes, or an allowance to attend concerts. It’s an open ended exercise and we’ll come up with a perks package that makes you feel valued. Please note, we cannot yet buy you a ticket on a SpaceX rocket. It’s been asked!