Company Description
BE PART OF OUR GLOBAL TEAM AND MAKE AN IMPACT HERE AT BRICKBRANDS!
Proud of our Finnish heritage, BrickBrands has been in the business for over 6 years providing 24/7 brand protection, positive brand sentiment and overall increased customer engagement in various languages and cultures.
BrickBrands is a fast-growing company offering a lot of opportunities and valuable learning experiences that open doors for talented individuals to be a part of our global team. We embrace and promote diversity and inclusivity, the first step in building better relationships and conversations. Thus BrickBrands is always on the lookout for self-starters with the passion to excel and to join us in our mission: Create opportunities for brands and communities to speak.
As part of a fast-paced environment, the need for additional resources appears constantly. Therefore we aim to build a pool of talented individuals and have our very own ongoing recruitment. Searching for individuals who are highly interested in social media, marketing, and customer experience to be a part of the global environment and learn the BrickBrands Way
Job Description
We are seeking a dynamic and strategic Social Media Engagement Specialist to join our team. This role is ideal for a socially savvy individual who is in tune with the latest trends, detail-oriented, creative, and passionate about building and nurturing online communities. You will be responsible for developing and executing strategic, relevant outbound community engagement initiatives on behalf of our clients.
What You Will Do...
- Monitor social media channels and respond to comments, questions, and concerns in a timely and professional and on brand manner.
- Finding new social media trends
- Have fun with trending videos and engage in a way that is authentic to the brand and audience
- Collaborate with the marketing and content teams to ensure brand consistency.
- Stay up-to-date with social media trends, tools, and best practices.
Ad hoc tasks may include, but are not limited to:
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Finding new social media trends
Qualifications
What You Will Need..
- A High School Diploma or equivalent
- A personal PC/laptop with a working webcam
- Fluent in English and has excellent communication skills in both written and oral. Additional languages are a plus!
- Must love social media (bonus if you have an active TikTok account that you want to share)
- A good working home environment with a stable internet connection
- Must have experience in Community Management
- Must be well-versed in the US culture
- Any form of experience in Social Media and Customer Service (non-voice) is a plus!
- The ability to work an 8-hour shift, on a rotating schedule, coinciding with the US timezone, and be flexible to work on weekends.
Additional Information
The Perks BrickBrands Offers:
- 100% Remote role
- Continuous learning experience & career growth opportunities
- Offers competitive compensation based on location market rates
- A great opportunity to be creative, funny & witty with your work
- A welcoming environment where even your feedback and suggestions are all being taken into consideration
- Enjoy working in a diverse & global team environment
If you are a witty, funny, creative individual who generally enjoys engaging in social media.. Send your CV in ENGLISH and be part of our global team!
Top Skills
What We Do
We want to allow brands to actively engage with customers and communities by giving them the ability to respond to important topics, be on the pulse of what’s important, and eliminate harmful sentiment that is unproductive and negative. By taking action on behalf of brands, we provide the building blocks for positive brand sentiment and increased customer engagement, while protecting them from risk 24/7 .
