AVP, Senior Product Manager

Posted 4 Days Ago
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Chicago, IL
Hybrid
Senior level
Cloud • Insurance • Professional Services • Analytics • Cybersecurity
The Role
The Senior Product Manager at CNA leads the development and execution of product vision and strategy for complex data products, ensuring alignment with stakeholder needs and business objectives. This role involves managing an Agile backlog, collaborating with cross-functional teams, and influencing executive stakeholders, all while focusing on the value delivered to customers.
Summary Generated by Built In

You have a clear vision of where your career can go. And we have the leadership to help you get there. At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential.
CNA seeks to offer a comprehensive and competitive benefits package to our employees that helps them - and their family members - achieve their physical, financial, emotional and social wellbeing goals.
For a detailed look at CNA's benefits, check out our Candidate Guide .
The Sr. Product Manager works with business stakeholders and develops, maintains and communicates the Product Vision and Product Roadmap for a set of large / complex data products and solutions, potentially spanning multiple functions. The Sr. Product Manager ensures that customer needs are integrated into the product strategy by continuously exploring the solution context and building their understanding of customers. They guide the flow of work through the Agile Release Train backlog, ensuring that work is well-prioritized and sequenced to provide continuous business value, and foster and develop collaborative talent across multiple functions within the agile framework.
The Sr. Product Manager is responsible for aligning the product strategy and roadmap with stakeholders, business objectives, the broader enterprise data strategy, and value stream budget and guardrails. They act as a trusted advisor to executive-level business owners, proactively communicating progress, challenges, and opportunities, and collaborate closely with solution architects, product owners, delivery teams, and technology partners to address architectural considerations, and innovation opportunities within the data ecosystem. This role leads the Actuarial Value Stream for Data & Analytics and partners closely with multiple functions within the actuarial department, including pricing, reserving, data management, and bureau/statistical reporting.
JOB DESCRIPTION:
Essential Duties & Responsibilities
Performs a combination of duties in accordance with departmental guidelines:

  • Owns, and has final authority for, the business strategy, content and priorities for a highly complex product or solution, operating with broad latitude in a multifaceted environment
  • Collaborates with Business Owner / Initiative Owners and key stakeholders to decompose Initiatives into Agile Release Train (ART)-level work efforts
  • Develops and owns the Agile Program Vision, Backlog and Program Increment (PI) Roadmap, continuously communicating to the Portfolio and Team levels
  • Develops Benefit Hypotheses and acceptance criteria in collaboration with multiple stakeholders with disparate priorities
  • Works with Portfolio Management, where applicable, actively engaging in Portfolio-level meetings and providing insights into budget parameters
  • Partners with system architects to prioritize architecture work aligned with the architectural runway and business priorities
  • Actively participates in Team-level PI ceremonies, providing business and user context
  • Owns internal and external stakeholder preparedness to receive and utilize the value of the product or solution/changes, including distribution channel, service partner and marketing and sales enablement, where needed
  • Owns the business strategy behind the product or solution lifecycle, along with legal and compliance adherence, to increase value while mitigating risks
  • Collaborates with customer experience and support through the lifecycle of the solution
  • Owns preparation of the complex solution context for implementation and owns decision-making for ART-level backlog
  • Participates in release management and solution validation
  • Provides strategic insights into work activities to help development teams in sizing
  • Aligns with the extended Product Management team in support of the overall Product Management discipline


May perform additional duties as assigned.
Reporting Relationship
Typically VP or above
Skills, Knowledge & Abilities
Embodies the Lean-Agile Mindset with a proven track record of effectively coaching, developing, mentoring and inspiring teams in an Agile work environment
In-depth technical, broad theoretical and working knowledge of the domain and solutions being developed, along with the proven ability to deliver outcomes across business functions in pursuit of value within their area of expertise and for the company
Proven ability to think strategically with limited information and develop plans and roadmaps aligned with disparate priorities of multiple stakeholders to realize outcomes aligned with business strategy
Strong ability to negotiate and resolve conflicts, facilitate delicate discussions, consider different approaches and make decisions that have an important impact on the business
Ability to prepare Solution Context (user environment) for changes due to implementation of solutions/updates
Proven ability to interact effectively with stakeholders at all levels, including business and technical/product teams; building and maintaining collaborative relationships
Ability to pivot and enact change quickly while managing stakeholder expectations and relationships
Excellent interpersonal, presentation, verbal and written communication skills
Strong leadership and management skills, demonstrating integrity and professionalism
Education & Experience

  • Bachelor's degree, with Master's preferred, in a related discipline or equivalent work experience
  • Typically a minimum of twelve years of related work experience. Preferably as a Product Manager, Product Owner or equivalent role for complex insurance or finance based solutions within the domain, preferably with experience influencing senior leadership levels
  • Program-Level experience in Agile methodologies
  • Successful track record with Agile and Design Thinking methodologies, along with approaches to "from Project to Product" definition, prioritization and funding principles
  • Applicable certifications preferred - SAFe PO/PM, CSPO or PSPO


CNA is committed to providing reasonable accommodations to qualified individuals with disabilities in the recruitment process. To request an accommodation, please contact [email protected] .

Top Skills

Agile

What the Team is Saying

Meghan Bautista
Mehrzad Adelzadeh
Alison Massey
SenthilKumar Asokan
Zach Jones
Lisa Smith
Josie Lee
The Company
HQ: Chicago, IL
7,000 Employees
Hybrid Workplace
Year Founded: 1897

What We Do

CNA is one of the largest U.S. commercial property and casualty insurance companies. Backed by more than 125 years of experience, CNA provides a broad range of standard and specialized insurance products and services for businesses and professionals in the U.S., Canada and Europe.

As a company of allies, we understand the importance of fostering an inclusive and supportive culture for all employees. Our eight Employee Resource Groups elevate the voices of underrepresented groups and champion critical DEI initiatives in the workplace and beyond. We strive to promote an environment of inclusion and continuously work to ensure all employees feel valued and respected.

Why Work With Us

CNA knows the importance of having the tools you need to expand your expertise and develop your career. With a variety of cross-discipline and cross-functional opportunities, CNA provides you with the tools and resources needed to customize your career path and understand what is needed to be effective in your role.

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CNA Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Typical time on-site: Flexible
Company Office Image
HQChicago, IL
Located in the heart of the loop, CNA’s headquarters are at 151 N Franklin. With close proximity to both L and Metra stations.

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