SMB Sales Manager

Calling all innovators – find your future at Fiserv.

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

SMB Sales Manager

What does a successful SMB Sales Manager do at Fiserv? 

As a Sales Manager at Fiserv, you'll lead a team dedicated to achieving predictable and profitable sales targets for the SMB market. You’ll leverage your expertise to foster a dynamic and high-performing sales environment. We value our people and believe in creating a supportive culture where innovation and leadership thrive. Join us and contribute to the success of a global financial technology leader.

What you will do:

• Execute the sales plan while managing and proactively driving the creation of sales pipeline.
• Ensure team goals and sales targets are met.
• Execute sales strategies and tactics to increase new merchant sales and add-on revenue.
• Supervise, develop, motivate, and mentor sales staff while assessing sales performance and executing action plans to improve performance.
• Actively manage sales staff in all phases of the sales life cycle, including new lead generation, nurturing sales opportunities, closing business, and activating new merchants.
• Provide guidance and eliminate obstacles in high-value opportunities.
• Produce key management reports, including sales forecasts, pipeline analysis, and sales productivity.
• Ensure salesforce.com usage and data accuracy.

What you will need to have:

• Bachelor’s degree in business, finance, or a related field, and/or an equivalent combination of education, work, and/or military experience.
• 2+ years of management experience within finance, payments, sales or a similar field.
• 4+ years of sales experience.

What would be great to have:

• 1+ years of experience developing a plan to effectively build pipeline and generate top-line revenue growth.
• 2+ years of experience in a quota-driven, self-sourcing sales environment for small to medium-sized clients.
• Proven track record of coaching and training teams on optimizing margins and profitability for RFPs and deal presentations.

Perks at Work:

• We’re #FiservProud of our commitment to your overall well-being with a growing offering of physical, mental, emotional, and financial benefits from day one.
• Maintain a healthy work-life balance with paid holidays, generous time off policies, including Unlimited Recharge & Refuel for qualifying associates, and free counseling through our EAP.
• Plan for your future with competitive salaries, the Fiserv 401(k) Savings Plan, and our Employee Stock Purchase Plan.
• Recognize and be recognized by colleagues with our Living Proof program where you can exchange points for a variety of rewards.
• Prioritize your health with a variety of medical, dental, vision, life and disability insurance options and a range of well-being resources through our Fuel Your Life program.
• Advance your career with training, development, certification, and internal mobility opportunities.
• Join Employee Resource Groups that promote our diverse and inclusive culture where associates can share perspectives, exchange ideas, and elevate careers.

This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Illinois, Maryland, New York, Nevada, Rhode Island or Washington.

Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.

Thank you for considering employment with Fiserv.  Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

What you should know about us:

Fiserv is a global leader in payments and financial technology with more than 40,000 associates proudly serving clients in more than 100 countries. As one of Fortune® magazine's "World's Most Admired Companies™" 9 of the last 10 years, one of Fast Company’s Most Innovative Companies, and a top scorer on Bloomberg’s Gender-Equality Index, we are committed to innovation and excellence. 

Our commitment to Diversity and Inclusion:

Fiserv is an Equal Opportunity Employer, and we welcome and encourage diversity in our workforce that reflects our world. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other category protected by law. 

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information.

Any communications from a Fiserv representative will come from a legitimate business email address. We will not hire through text message, social media, or email alone, and any interviews will be conducted in person or through a secure video call. We won’t ask you for sensitive information nor will we ask you to pay anything during the hiring process. We also won’t send you a check to cash on Fiserv’s behalf.

If you see suspicious activity or believe that you have been the victim of a job posting scam, you should report it to your local FBI field office or to the FBI’s Internet Crime Complaint Center.