SMB Account Manager

Posted Yesterday
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Tel Aviv
Hybrid
Junior
HR Tech • Sales • Software • Database • Business Intelligence
The Role
The SMB Account Manager is responsible for managing a portfolio of over 300 accounts, ensuring customer engagement and renewals, driving revenue through upselling and cross-selling, and collaborating with other teams to enhance customer success. This role requires strong multitasking and prioritization skills, a commercial mindset, and the ability to work independently while contributing to the team's success.
Summary Generated by Built In

About The Position
Join Lusha, where culture isn't just a label-it's our DNA. We're dreamers, innovators, and learners, driven by simplicity, collaboration, and trust. At Lusha, every voice matters, and together, we shape a company we're proud of. Ready to be part of something truly unique? Join us and let's grow better together.
As a Lusha employee, you'll empower B2B sales professionals globally to unlock lucrative revenue opportunities and drive sustainable growth. With over 1 million users and a database of 200+ million entries, your contributions will directly impact our customers, revolutionizing the way they approach sales and positioning them for long-term success in a competitive marketplace. With 40,000 new signups benefiting from our dynamic platform each month, your role is crucial in continuing to enhance and expand our offerings. You'll help deliver exceptional value to our growing user community, ensuring they have the best tools at their disposal to succeed in a competitive marketplace.
We're looking for an SMB Account Manager (Tier 3) to manage and grow a large book of 300+ accounts, ensuring high retention and expansion in a fast-paced, high-volume environment.
Where does this role fit in our vision?
At Lusha, every role has a purpose-we're not just building a company; we're building a collective brain that thrives on collaboration and innovation. This role is at the heart of our growth strategy, shaping how the world's top businesses approach B2B sales intelligence. By turning customers into long-term partners, you'll help transform relationships into game-changing success stories, one deal at a time
What You'll Do:

  • Manage & retain a high-volume book of 300+ accounts, ensuring engagement and renewals.
  • Drive expansion through upsells and cross-sells.
  • Own your quota, ensuring predictable revenue growth.
  • Think like a hunter-proactively uncover and create new revenue opportunities.
  • Collaborate cross-functionally with CS, Sales, Product & Marketing to maximize customer success.
  • Work autonomously & efficiently, managing a large portfolio with precision.


Requirements
What You Bring:

  • 2+ years in Account Management or Sales, carrying a quota.
  • Proven experience managing high-volume accounts in a fast-paced environment.
  • Tech-savvy & data-driven-analyzes account health and optimizes workflows.
  • Process-oriented & organized-strong multitasking and prioritization skills.
  • Strong sense of urgency-moves fast, prioritizes effectively, and drives renewals.
  • Commercial mindset-sells value, uncovers opportunities, and drives revenue.
  • Self-sufficient & collaborative-solves problems independently while working cross-functionally.


Advantages:

  • MEDDPIC & Value Selling Experience - Strong qualification and forecasting skills.
  • Proven Quota-Carrying Success - Track record of hitting and exceeding targets.


How will you innovate? How will you learn?
As a growth-stage company constantly evolving, you'll find opportunities to tackle unique projects and initiatives, all while being part of a thriving company that has evolved from its startup roots. You'll play a crucial role in our journey, with plenty of room to grow professionally. And as we move forward, you'll have a stake in our success, sharing in the rewards as we expand and innovate together, continuously learning along the way.
Why Lusha? It's simple
Established in 2016 by Assaf Eisenstein and Yoni Tserruya, Lusha's dream is to revolutionize the B2B sales landscape. With significant investments totaling $240 million, we've transitioned from our bootstrap origins to unicorn status with a value estimation of $1.5 billion. This journey reflects our unwavering commitment to innovation and excellence as we continuously set new standards in the industry. Trusted by industry giants like Zendesk, Google, and Yotpo, Lusha is the go-to resource for sales intelligence, having started as a profitable bootstrap company and survived solely on profits for 4.5 years. Join us and experience a career journey as distinct and dynamic as you are.

What the Team is Saying

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The Company
Boston, MA
300 Employees
Hybrid Workplace
Year Founded: 2016

What We Do

At Lusha, we're building a future where every B2B sales professional is equipped with the data they need to succeed. Founded in 2016 by Assaf Eisenstein and Yoni Tserruya, our mission is to organize the world's business data while empowering our customers to uncover relevant revenue and growth opportunities. We're proudly GDPR compliant and maintain a globally compliant database.

With a staggering reach of 1 million users and a database boasting over 200 million entries, including 45 million direct contacts in North America, 50 million enterprise and SMB business profiles, and 21 million GDPR-compliant European contacts, Lusha stands as an indispensable resource in the B2B landscape. Our community has surged to over 670,000 sales professionals and 223,000 sales organizations, proudly showcasing partners such as Zendesk, Google, and Yotpo.

With significant investments totaling $240 million, we've transitioned from our bootstrap origins to unicorn status with a value estimation of $1.5 billion. Starting as a profitable bootstrap company and surviving solely on profits for 4.5 years, our journey is a testament to our commitment to innovation and the iconic brand we've become, continuously setting new standards in the industry.
In total, Lusha has 300 employees globally in two sites—Tel Aviv and Boston. Our teams are the driving force behind everything we do, dedicated not only to meeting but exceeding our customers' needs. We understand the importance of connection, fostering a collaborative environment where every employee contributes to our success.

Your voice matters, your ideas count, and together, we'll thrive.
Join us on this journey to revolutionize B2B sales. Let's grow better together.

Why Work With Us

Welcome to Lusha, where culture isn't a label—it's our DNA. Dream-driven creators, user-centric innovators, and relentless learners, we thrive on simplicity, collaboration, and trust.
Join us in shaping a company we're proud of—one where every voice matters and dreams fuel our journey.

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Lusha Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Typical time on-site: Not Specified
Boston, MA
London, GB
Sydney, New South Wales
Tel Aviv-Yafo, IL
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