SMB Account Manager

About the Position

Flywheel is seeking a dynamic and motivated SMB Account Manager to drive growth in our Life Sciences sector. The ideal candidate will have a proven track record in pipeline generation, management, and closing partnerships, coupled with strong experience in consultative selling. You will be responsible for building and maintaining relationships with key stakeholders, ensuring the successful delivery of our solutions, and contributing to Flywheel's strategic growth objectives.

Environment

Work closely with our teams in Business Development, Marketing, Life Sciences Sales, Customer Solutions and Product in a fast-paced startup environment. We’re highly responsive to customer needs and constantly strive to make a positive contribution to the biomedical and life sciences communities we serve. Team members are recognized and rewarded when advocating for customer success and satisfaction over other concerns. We value self-motivated, creative individuals who work well in a collaborative environment – constantly generating and sharing new ideas and solutions with the team.

Flywheel has a comprehensive benefits package and encourages a balanced work life and home life.

Responsibilities

• Develop and execute targeted strategies to identify and engage new potential clients within the healthcare and academic sectors.
• Build a robust pipeline through networking, industry events, and cold outreach while leveraging existing relationships.
• Provide accurate sales forecasts and updates on pipeline progress to senior management.
• Utilize CRM tools to track sales activities and manage customer relationships effectively.
• Drive the end-to-end sales process, from initial contact through negotiation and contract signing.
• Demonstrate a high closing ratio through effective negotiation and relationship management techniques.
• Employ consultative selling methods to understand client needs and align Flywheel.io solutions accordingly.
• Collaborate with clients to develop customized solutions that address their unique challenges in medical imaging, radiology, and neurology.
• Navigate complex sales cycles, working closely with multidisciplinary teams to ensure seamless implementation and client satisfaction.
• Identify and engage key decision-makers within prospective organizations.
• Foster strong, long-lasting relationships with clients, ensuring their ongoing satisfaction and loyalty.
• Communicate effectively with stakeholders at all levels, both verbally and in writing.
• Comply with company policies, including security, confidentiality, and data protection requirements, to maintain a secure work environment. 

What would make you a great fit

• Minimum of three years of sales experience in the Pharmaceutical and Biotechnology industries with a demonstrated history of meeting or exceeding sales targets.
• Familiarity with medical imaging, radiology, and neurology is essential; experience in research environments is a plus.
• Strong pipeline generation and management abilities.
• Proven experience in forecasting and sales reporting.
• Excellent communication skills, both verbal and written.
• Strong relationship management capabilities, with an ability to work collaboratively with diverse teams.
• Coachable and open to feedback, eager to learn and grow within the organization.
• Self-motivated with a strong sense of initiative and a results-driven approach.

Do you feel like you don't have everything that's listed above? If you have some of the skills and experience that we’re looking for and are willing to use your talent to learn the rest, we encourage you to apply!

About Us

Flywheel is the leading research data platform that's transforming the way biomedical and imaging data are managed at leading life sciences, clinical, and academic institutions globally.

Flywheel provides a comprehensive research data solution with all the tools needed for curation, imaging processing, machine learning workflows, and secure collaboration. By leveraging cloud scalability and automating research workflows, Flywheel helps organizations scale research data and analysis, improve scientific collaboration, and accelerate discoveries.

Company Values

GO STEADY WITH LEVITY

The alchemy of effective teamwork happens when we each take ownership of both the menial and the magical every day. We’re serious, but never stuffy. We keep our cool under pressure because we assume best intentions and maintain perspective. This allows for true teamwork, with a dash of irreverence.

WORK BETTER TOGETHER 

We are tenacious and united in our pursuit of solving our customers’ biggest challenges, and no challenge is too big. Diverse backgrounds across our team make us more effective as we listen, absorb, collaborate, and iterate to innovate.

FIGURE IT OUT

We’re obsessed with uncovering the why of any given. Having an open mind allows us to be quick to fail and quick to adapt. We relentlessly pursue continual improvement through learning and imagining new possibilities.

GIVE A SHIT

We’re fueled by grit, boundless energy, and a deep belief that we are doing cool shit. We don’t hesitate to stand up and speak out because we trust that through tough, honest discourse we can drive change and make a real difference for our customers and our mission.