SmartHQ Pro Intern

Posted 14 Days Ago
Be an Early Applicant
Louisville, KY
Internship
Consumer Web • Other • Retail • Appliances
The Role
The intern will assist in analytics, documentation, competitive research, process mapping, and testing activities to improve app efficiency.
Summary Generated by Built In

At GE Appliances, a Haier company, we come together to make “good things, for life.”  As the fastest-growing appliance company in the U.S., we’re powered by creators, thinkers and makers who believe that anything is possible and that there’s always a better way.  We believe in the power of our people and in giving them the freedom to explore, discover and build good things, together.  

The GE Appliances philosophy, backed by three simple commitments defines the way we work, invent, create, do business, and serve our communities: we come togetherwe always look for a better way, and we create possibilities

Interested in joining us on our journey? 

The GE Appliances SmartHQ Pro team aims to connect homes and the business professionals that support those homes to help drive operational efficiency and positively impact the consumer experience. This intern position will be an integral part of the SmartHQ Pro team by supporting the Director of Product Management in various tasks including analytics, documentation and standard operating procedures, and competitive research, process mapping and design activities.PositionSmartHQ Pro InternLocationUSA, Louisville, KY

How You'll Create Possibilities

This position is located in Louisville, KY. Housing and relocation assistance is not available. This is a year-long position and should be able to be on-site. Assignments may include:

  • Assist in evaluating, analyzing, and understanding the voice of the customer through various data sources, translating insights into actionable user experiences.
  • Support the creation of documentation and standard operating procedures to ensure consistency and clarity in product and operations management processes.
  • Perform competitive research to identify industry trends, best practices, and opportunities for innovation.
  • Assist in process mapping and design activities to improve workflow efficiency and effectiveness.
  • Perform various website testing activities for SaaS SmartHQ Platforms and log issue tickets for discrepancies and deviations from expected behaviors.

What You'll Bring to Our Team

Required Qualifications

  • Pursuing a bachelor’s degree or better in engineering, industrial design, software design, data visualization or similar degree program.
  • Candidate must be actively enrolled and be in good academic standing in an accredited school or university pursuing a degree in one of the above majors.
  • Cumulative GPA greater than or equal to 3.0/4.0
  • Ability to work approximately 20 hours per week throughout the school year and 40 hours per week over summer during normal business hours (Mon. - Fri. 8:00am – 5:00pm).
  • Due to the nature of this position, the candidate must be local to Louisville, KY or surrounding area. This position is ineligible for housing & relocation benefits.
  • Reliable transportation to and from work daily is required
  • Unrestricted authorization to work in the United States both now and in the future; GE Appliances will not sponsor applicants for work visas for this position.
  • Strong organizational skills with the demonstrated ability to prioritize work and meet deadlines.
  • Must be proficient in Microsoft Word, PowerPoint, and Excel.

Our Culture

Our work is centered on our People and Culture as reflected in our Zero Distance philosophy and we recognize the importance of reaffirming our commitment to inclusion and diversity (I&D). This underscores our commitment to fostering an environment where every individual feels valued, connected, and empowered to contribute, while positioning our organization to adapt seamlessly to the evolving needs of our workforce and communities.
This reflects our dedication to creating solutions that: Empower colleagues by fostering an environment where all voices are heard, valued, and encouraged to contribute. Strengthen communities where we live and work. Reinforce a culture of belonging, purpose, and engagement. Reflect the diversity of the communities we serve through our workforce, products, and practices.
By further embedding Zero Distance into our People and Culture framework, we will continue to build a deeply connected organization. We are cultivating a culture of engagement, belonging, and connection, because while attracting new talent remains a priority, retention is a cornerstone of our strategy.

GE Appliances is a trust-based organization. It is important we offer our employees the flexibility they need to do their best work while balancing the needs of the business and individuals. When you join GE Appliances, you will have the opportunity to work with your leader to create a flexible work arrangement that balances the needs of the individual, team, and organization.

GE Appliances is an Equal Opportunity Employer.  Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

GE Appliances participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S

If you are an individual with a disability and need assistance or an accommodation to use our website or to apply, please send an e-mail to [email protected]

Top Skills

Excel
Microsoft Powerpoint
Microsoft Word
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The Company
HQ: Lousville, KY
4,316 Employees
On-site Workplace
Year Founded: 2002

What We Do

GE Appliances, a Haier company and Affiliates (GEA), is more than a place to work. We imagine, design and build some of the world's best appliances. Our people strive to improve themselves, the company and the community—building challenging and rewarding careers along the way. We value diversity, teamwork, innovation and lean manufacturing. We work with some of the best people in the world who take pride in our products and thrive on challenges. More than a place to work, it is a place of opportunity, a place to grow and a place to develop your career.

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