Small Business Card Product Strategy Lead, Vice President

Job Description
You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients.
As a Product Strategy Lead, Vice President within our SMB segment, you will be tasked with overseeing crucial aspects of product strategy and execution that support end-to-end customer experiences-from the initial concept to final delivery. Your role will involve identifying and evaluating opportunities by integrating customer insights, analytics, market research, competitive intelligence, risk assessments, technological considerations and financial inputs.
Job responsibilities

• Oversee the discovery, design, go-to-market and successful of delivery of new products
• Ensure existing products in this segment are optimized in our agile environment
• Work closely with Risk, Finance, Analytics, Insights, Tech, Marketing, and counterparts in Product

Required qualifications, capabilities, and skills

• 5+ years of financial services product management, product strategy or consulting experience
• Self-starter with ability to think strategically, problem-solve and clearly communicate complex ideas to senior level audiences
• Strong analytical skills to develop fact-driven and financially sound business plans
• Proven ability to lead and influence large teams of cross-functional internal and external stakeholders and drive business results while demonstrating strong collaboration, relationship and project management skills

Preferred qualifications, capabilities and skills

• Identify customer/business insights and use those insights to drive change for small business cards, with a particular focus on understanding the needs of the SMB segment
• Have a customer-obsessed personality, and be committed to designing experiences that always place the customer first
• Guided by personal excellence and driven by intellectual curiosity to probe beneath the surface
• Credit card industry or payments space for small business owners is a plus

About Us
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
About the Team
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.
We offer a broad array of credit cards to meet the needs of individuals and small businesses, including Chase-branded and co-branded cards in partnership with well-known companies and organizations. Merchant Services is a leading provider of payment, fraud and data security for companies, capable of authorizing transactions across global currencies.