Site Training Specialist

Company Description

Forever On! From the start in 2008, T5 has been focused on supporting enterprise and hyperscale customers with customized data center solutions. Today, we remain dedicated to an unrivaled level of quality that extends across the lifecycle of the core data center ranging from customized turnkey development, facilities management and data center operations to customized construction needs worldwide!

The world’s biggest companies trust T5 with their data center operations.

At T5, our success is fueled by our team. With over 400 engineers, technicians and professional staff, we’re proud to foster an inclusive culture of excellence and progression that’s dedicated to serving our customers.

• Commitment to Diversity & Military Veterans
• Battle-Tested Leadership Experience
• 100% Data Center Focused
• Owner-Operator Mindset

Job Description

As the Site Training Facilitator for Data Center Operations, you will assist in the development, implementation, organization, and administration of a comprehensive learning & development program for our mission critical facilities. This position works closely with the Client Training Coordinators as well as Points of Contact (POCs) from each of the Functional Areas, such as Facilities, Site Services, Logistics, EH&S, and other internal/external groups to implement and track training program objectives for the organization.

RESPONSIBILITIES

• Assist with the development and implementation of training policies and platform affecting the site.
• Assist with the development and management of technical training content at the site-level.
• Manage site training calendar to ensure compliance with regulatory, client, and T5training certifications such as NFPA 70E, Powered Industrial Trucks, First Aid, and CPR training.
• Update Master Training calendar as appropriate
• Work with Training Reps from each Data Center Functional Area (Facilities, Site Services & Logistics) to ensure that their training needs are being met
• Assist site teams with scheduling and implementation of on-site and virtual Instructor Led Training (ILT)
• Provide site training program status and visibility through reporting and summary presentations
• Track development and skill enhancement programs for site employees
• Assist Training Coordinators with the implementation of training policies
• Manage site training calendar to ensure compliance with regulatory training certifications such as NFPA 70E, Powered Industrial Trucks, First Aid, and CPR training
• Update Master Training calendar as appropriate
• Work with Training Reps from each Data Center Functional Area (Facilities, Site Services & Logistics) to ensure that their training needs are being met
• Assist site teams with scheduling and implementation of on-site and virtual Instructor Led Training (ILT)
• Provide site training program status and visibility through reporting and summary presentations
• Track development and skill enhancement programs for site employees

Qualifications

EDUCATION AND EXPERIENCE

• Bachelor’s degree or equivalent experience managing a technical training program/platform, required.
• 3+ years in a Critical Engineering role or data center related experience, required.
• Develop and maintain positive working relationships with others at all levels of the T5 organization from facility-level direct reports to executive management, as well as existing and potential customers, and external vendors and suppliers.
• Prior training experience in a military setting is a plus.
• Experience working in Learning management systems a plus. 

KNOWLEDGE, SKILLS, ABILITIES, AND COMPETENCIES

• Exceptional organizational, quantitative, and problem-solving skills, required.
• Exceptional attention to detail, required.
• Ability to approach problems both logically and creatively, required.
• Ability to interact professionally with all levels of the organization, required.
• Experience with the Microsoft 365 suite of programs and power automate platform, required.
• Strong organizational and time management skills 
• Highly collaborative with proven ability to build strong partnerships
• Excellent written, verbal, and interpersonal communication skills
• Highly computer literate with proficiency in Mac OS and related business and communication tools
• Ability to create and modify training content within Learning Management Systems (LMSs)
• Project management skills, balancing multiple projects and competing priorities
• Independent self-starter

Additional Information

PHYSICAL REQUIREMENTS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

• Ability to stand, walk, sit, climb, and balance
• Ability to stoop, kneel, crouch and crawl using both arms and legs
• Ability to pick-up minimum 60 lbs.
• Ability to reach with both hands and arms
• Ability to grasp, push, and pull objects
• Ability to smell, talk and hear
• Ability to use hands and arms to reach, handle, feel, and type
• Ability to see at close and distance ranges and the ability to see and correctly distinguish color
• Ability to work inside and outside

All your information will be kept confidential according to EEO guidelines.

T5 Data Centers is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.