Site Reliability Engineer

This position is a hybrid role requiring employees to work from our headquarters location in Seattle, WA every Tuesday and Wednesday, and remote all other days.

Redfin is revolutionizing the $75 billion real estate industry. We use data, beautiful software, and innovative design to put customers first at every step in the home-buying and selling process. We’ve got all the perks, but if what you value most is doing great work in a collaborative startup environment, join us!

WHO WE ARE:

Site Reliability Engineering (SRE) at Redfin is a growing organization focused on empowering product and platform teams to build and run reliable, scalable services. We develop and manage Redfin's observability and incident response platforms, set operational excellence standards, and guide teams to adopt them. 

We work with platform owners to develop and surface minimum operational standards for teams, allowing service owners to make educated decisions around where to invest. We build workshops to meet teams at their current operational level while educating them on new standards, capabilities, and best practices. Our work affects all parts of the stack, from consulting on resilient feature design down to optimizing diagnose-and-response workflows; we’re currently focused on reducing the frequency and duration of business-impacting incidents across Redfin. 

We’re looking for engineers who are passionate about enabling others, excited to work across a wide technical surface area, and driven to improve how software is built and operated at scale.

Come join a team of passionate engineers inside a strong, positive culture, and help build the future of Redfin!

WHO YOU ARE:

• You bring a solid understanding of industry best practices in reliability engineering and know how to pragmatically apply them based on business priorities

• You have experience influencing technical decisions across teams and levels of seniority

• You’re empathetic and collaborative—able to meet teams where they are, understand their business constraints, and help them level up without losing sight of standards

• You appreciate a supportive, curious, collaborative environment and out of the box thinking

WHAT YOU’LL BE DOING:

• Designing and driving adoption of tools and processes that raise Redfin's operational standards

• Guiding engineering teams on how to operate their production systems effectively using our tooling and frameworks

• Building and improving capabilities that impact reliability throughout the software development lifecycle

• Leading training and education efforts on reliability engineering concepts and practices

• Contributing to a culture of operational excellence that supports Redfin’s mission to radically change how people buy and sell homes

Minimum Qualifications and Skills:

• 2+ years of industry experience in Site Reliability Engineering

• Experience designing, analyzing and troubleshooting large-scale distributed systems

• Proficiency in at least one programming language, such as: Python, Java, or C++

• Solid understanding of Software Development fundamentals (i.e., Data Structures, OO Design, Algorithms)

• Experience collaborating and working with different teams on system design and capacity planning

Desired Qualifications and Skills:

• Bachelor's degree in Computer Science, Computer Engineering, Mathematics or Electrical Engineering

• Familiarity with observability tools like Datadog and cloud platforms like AWS

• Experience with infrastructure-as-code tools likeTerraform

• Hands-on experience running Kubernetes clusters in large-scale environments

Redfin is an equal opportunity employer committed to hiring a diverse workforce.

The compensation information below is provided in compliance with all applicable disclosure requirements.

Base Pay Range: $116,000.00 - 151,000.00. Actual base pay will depend on varying circumstances, including the position, location, individual qualifications, market finances, and other operational business needs. Compensation may also include bonuses and equity.

We offer a generous benefits package including flexible vacation that supports the importance of time away from work for rest and relaxation, 12 paid holidays, paid parental leave, sick leave (accrued at 1 hour for every 30 hours worked), medical, dental, and vision insurance benefits, flexible spending account, health savings account, life and disability insurance, fertility benefits, Employee Assistance Programs, and 401(k) employer match.#LI-Hybrid

Redfin is an equal opportunity employer committed to hiring a diverse workforce.

A diverse, inclusive culture is vital to Redfin's mission of making real estate better for people from all walks of life. We’re proud that Redfin is a place where different points of view and backgrounds are encouraged and respected. We constantly strive to build a company that reflects the world around us, based on our conviction that pursuing and developing talent of all types is the right way for a business to thrive over the long haul.

Redfin provides equal employment opportunities to all employees and applicants for employment and prohibit discrimination based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, and any other characteristic protected by applicable federal, state or local law. If you need accommodation in the application or recruitment process because of a disability or special need, please contact [email protected]

Redfin encourages individuals with criminal record histories to apply for employment and considers such individuals for employment consistent with the requirements of any applicable fair chance acts, including but not limited to the California, San Francisco and Los Angeles County Fair Chance Acts. Philadelphia applicants can access a copy of Philadelphia Fair Criminal Records Screening Standards ordinance poster here.

Redfin accepts applications on an ongoing basis.