Site Lead, Local Operations

The Rounds takes the hassle out of managing your grocery and everyday essentials with its intelligent two-way delivery service designed to keep your home stocked while reducing waste. Members shop fresh local foods, carefully curated essentials and refillable staples, with convenient weekly delivery for just $10 a month. The Rounds also offers scheduled pickup services for compost, recycling and packages. Its “Psychic Home Manager” is an AI-powered platform that enables predictive restocking and personalized product recommendations. The Rounds is backed by top investors and has been featured in TechCrunch, FastCompany, PBS, and others.

The Rounds is seeking a motivated Site Lead who thrives in a fast-paced, physical environment and wants to make a positive impact on our neighborhoods.  You will be responsible for supporting our warehouse operations, including supervising warehouse associates to ensure quality and efficiency in day-to-day operations, in order to meet our goals. Your efforts will support the aggressive growth and expansion of a rapidly growing, early-stage startup.

You Will:

• Oversee warehouse, packing, and last-mile teams to ensure seamless product picking, packing and dispatch
• Train and onboard new employees, sharing best practices and fostering a supportive work environment.
• Develop expertise in facility operations and ensure adherence to company standards.
• Engage with warehouse and last-mile team and respond to needs through clear communication, feedback, recognition, and coaching
• Manage incoming shipments, inventory, and warehouse supply levels to support seamless operations.
• Oversee day-to-day operations to ensure site processes run smoothly, efficiently, and safely
• Review daily productivity metrics with team members, delivering actionable feedback and coaching
• Regularly update stakeholders on operational metrics, highlighting key performance insights.
• Uphold a high-quality experience for Members through consistent attention to operational excellence.
• Facilitate daily stand-up meetings to ensure clear communication, align team priorities, and address any blockers to maintain momentum and team cohesion.
• Oversee shift schedules to ensure appropriate coverage.

You Are:

• Detail-focused with a can-do attitude to provide excellent Member experience
• Reliable with excellent attention to detail, time management and proactive problem-solving skills
• A team player and a confident leader, with a natural ability to collaborate, inspire, and guide others toward achieving team goals.
• Driven to contribute to the success of a fast-growing, mission-driven team by fostering a positive and productive work environment.

Required Qualifications:

• Experience in a fast-paced environment with attention to detail.
• Proficient in Google Sheets or other spreadsheet software, with familiarity in the full Google workspace suite.
• Experience with Airtable or other IMS/WMS applications is highly desirable.
• Able to work while standing for extended periods.
• Food background preferred.
• Able to become food safety certified.
• Able to work weekends.
• Able to lift 50lbs.

Hours

• Friday-Tuesday 5:30AM-2:30PM

Here at The Rounds, we’re looking for fast learners with a passion for sustainability. People succeed in our Company culture when they are intensely focused on our Members and are energized by and have the work ethic to solve hard problems. Our goal is to do the best work of our careers here.

You’re encouraged to apply even if your experience doesn’t precisely match the job description, especially if your career has taken some extraordinary twists and turns. We have a diverse set of problems to solve and need a diverse set of perspectives to imagine a greener future and build what’s missing; including but not limited to race, age, sexual orientation, gender identity or expression, national origin, religion, and dis/ability.