Signavio Process Lead

Position Title: Signavio Process Lead
Position Type: Regular - Full-Time
Position Location: Gurgaon
Requisition ID: 35450
ABOUT MCCAIN
At McCain, we're feeding the world: from French fries to cakes, we contribute to the important role food plays in people's lives. That's why we're dedicated to ensuring our core values-Family, Authentic, Trusted, and Quality-shine through every day. As a privately owned family company with over 60 years of experience, a presence in more than 160 countries, and a global team of 22,000 people, our values and culture are at the heart of everything we do. We believe that we can work together, along with our business and community partners, to bring sustainable growth and positive change today, tomorrow, and for generations to come. Join us and see how you can MAKE IT at McCain!
Why join the McCain family. • Your Life - we're here to help you fulfil your potential, flourish, and thrive in work and life. • Your Success - work alongside passionate individuals who are committed to supporting your career ambitions, drive, and success. • Your Impact - we want you to make a meaningful, lasting impact for you, for your colleagues, and for the business.
McCain is a place where you can grow from the ground up, so join us and see how you can MAKE IT at McCain.
ABOUT THE ROLE
Reporting to the Vice President of Cross Functional Integration, the successful candidate will play a dual role: setting up business mining and business process mapping applications, and leading a major cross-functional effort for a SAP ERP technical upgrade program. They will serve as a subject matter expert in both areas, ensuring that all solution design decisions align with organizational goals and processes. This critical team member will need to step in, roll up their sleeves, and get into the details of solution design and project management, leveraging deep functional and integrated process knowledge to drive success. If you are ready to make a tangible impact on our operations, we encourage you to apply for this exciting opportunity to lead within our organization.
Leadership Principles
Our principles, each with related practices, guide our actions across the organization. Together, they address how we interact with our stakeholders and how we work as individuals and collectively to find success. While each role adheres to the Leadership Principles, individual roles may focus more on a specific principle or principles.

• We are customer obsessed: Stakeholders are our starting point. By understanding their needs and leveraging data and insights, we drive mutual success.
• We think big and plan ahead: Through ambition, curiosity, and smart risks, we can accomplish goals, refine processes, and innovate to scale success.
• We bring out the best in our people: We create safe spaces for our people so that trust and empowerment come naturally. Inclusion is about listening first, showing humility, and working together.
• We act like owners: Together, we clear obstacles and do the work that makes us all successful and proud to be part of our team.

KEY RESPONSIBILITIES:

• Business Mining and Process Mapping: Drive the setup and implementation of business mining and business process mapping tools (e.g., Signavio) to enhance operational efficiency and visibility, leveraging deep understanding of functional and integrated processes. This includes configuration, administration, implementing recommendations from data insights, and more.
• Support the Set Up Process Excellence CoE and Governance: Support business function leads in the creation of the process excellence group, in regards to operating model, governance, roles and responsibilities, closely tied to technology enablement
• SAP ERP Upgrade Program Leadership: Provide leadership for cross-functional teams responsible for planning, executing, and delivering a successful SAP ERP technical upgrade, ensuring seamless integration with existing processes.
• Leading Workshops: Facilitate cross-functional workshops to ensure alignment across Finance, Supply Chain, Procurement, and HR, using Signavio to visualize current state vs. future state process flows.
• Process Optimization: Utilize functional and integrated process knowledge to identify areas for improvement and optimize workflows using data-driven insights.
• Stakeholder Engagement: Collaborate with various departments to ensure alignment and effective use of these tools and systems across the organization, fostering a culture of process excellence.
• Change Management: Recognize change management requirements and partner with organizational change management teams to develop plans and manage the change process, ensuring that process changes are well-integrated and communicated.
• Solution Design: Bring internal perspectives, external benchmarks, and industry trends to solution design to create industry-leading technology solutions that align with organizational processes.
• System Usability: Prioritize system usability and end-user adoption in the design of the systems, ensuring that they support integrated process workflows.
• Escalation Management: Provide escalation of cross-functional decisions to senior leadership teams, leveraging process knowledge to inform strategic decisions.

Required Experience and Knowledge:

• Bachelor's degree in Business Administration, Information Technology, or a related field.
• 10 years of experience in business process optimization, ERP systems, or related fields, with a strong focus on functional and integrated process knowledge.
• Deep understanding of process mapping and design, as well as SAP ERP systems and their integration with business processes.
• Ability to translate business requirements into technology solutions that support integrated processes.
• Ability to work collaboratively across several functions and regions, fostering a culture of process excellence.
• Strong analytical and problem-solving skills to identify gaps and propose solutions that enhance process integration.
• Continuous improvement mindset with a bias towards action and process optimization with initiatives such as Process Automation and Redesign for ERPs
• Experience with successful deployment of ERP systems (e.g., SAP) and process mapping tools (e.g., Signavio). This would include Signavio configuration, administration, and expanded set up, including the implementation of insights.

Personal Qualifications:

• Results-driven and process improvement-focused with a strong propensity for excellence in functional and integrated process management.
• Meticulous and detail-oriented with a bias towards quality and process integrity.
• Proven communication skills with an ability to engage both executive-level management and operational teams effectively, communicating complex process changes.
• Passion for innovation and continuous improvement, with a willingness to challenge the status quo and drive process excellence.

THE MCCAIN EXPERIENCE
We are McCain: this statement is about our power collectively and our importance individually-your impact is a significant part of the business. Our winning culture focuses on authenticity and trust so we can always bring out the best in our people. Here, you have the opportunity to learn, grow, and thrive while being yourself. Join our team to see why we're better together.
McCain Foods is an equal opportunity employer. We see value in ensuring we have a diverse, antiracist, inclusive, merit-based, and equitable workplace. As a global family-owned company we are proud to reflect the diverse communities around the world in which we live and work. We recognize that diversity drives our creativity, resilience, and success and makes our business stronger.
McCain is an accessible employer. If you require an accommodation throughout the recruitment process (including alternate formats of materials or accessible meeting rooms), please let us know and we will work with you to meet your needs.
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Job Family: Information Technology
Division: Global Digital Technology
Department: Global Technology Product Services
Location(s): IN - India : Haryana : Gurgaon
Company: McCain Foods(India) P Ltd