Shipment Management Associate II

Posted 2 Days Ago
Be an Early Applicant
Fort Worth, TX
43K-48K Annually
Entry level
Logistics • Transportation
The Role
The Shipment Management Associate II will provide tactical support for command center operations, manage customer communications, develop operational processes, offer training, and oversee various projects to improve service delivery.
Summary Generated by Built In

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We are immediately hiring a Shipment Management Associate II in Fort Worth, TX in the Transportation Management division. Apply here today to speak with a Recruiter about the position and perks of joining our Ryder Ever Better Team.

  • Pay Type: Salaried/Non-Exempt / Salary paid 1x per week.
  • Annual Salary Pay: $42,500 - $48,000 per year based on experience
  • Schedule: Monday-Friday 8:00 a.m. – 5:00 p.m.

I addition to the details listed above, here are a few of the many additional benefits when working with Ryder:

  • Medical, Dental, Vision Benefits start at 30 Days
  • 401 (K) Savings Plan with a company match
  • Discounted employee stock purchase options
  • Quality employee discounts that actually save you money on tools, cars, appliances, travel and more
  • All major holidays paid and Paid time off within your first year
  • Up to 12 weeks paid maternity leave

Apply Here With Ryder Today!

We want YOU to join our family made up of Proud Women and Men in Logistics who work alongside Military Reserve and Veterans we hire every day!

Click here to see all Opportunities at Ryder: https://ryder.com/careers

EEO/AA/Female/Minority/Disabled/Veteran

Job Summary
As part of the Ryder team, the Shipment Management Associate II will handle a variety of tasks.
Essential Functions

  • Technical Support of SMC Operations:
    Provide tactical front line support for all command center activities at the account level and after hours support via pager and remote access as required
  • Customer Interfacing:
    Active communications (electronic/personal) with internal and external customers on operational issues to insure all items are addressed in a timely manner
  • Continuous Improvement & ISO 9001 Quality Program:
    Responsible for development and documenting operational processes and procedures at the account level to support site wide ISO 9001 quality system
  • Customer Solution Development and Support:
    Proved support for peers and subordinates key operational decisions and non-typical requests to support customers business needs
  • Operational Training:
    Participate in the development, deployment and maintenance of both client specific and operations generic training materials and delivery methods
  • Project Management:
    Manage a variety of account specific and site wide tactical and strategic projects


Additional Responsibilities

  • The SMC may be required to support the client after hours, such as nights, weekends and/or holidays via cell phone rotation and remote equipment
  • Performs other duties as assigned.


Skills and Abilities

  • Ability to represent the company with external constituents
  • Represent Ryder Shipment Management Services in a professional manner to internal and external parties
  • Ability to build strong customer relationships
  • Demonstrated customer service capabilities
  • Direct customer interface (internal/external) on all customer related issues
  • Effective leadership skills
  • Strong verbal and written communication skills
  • Ability to work independently and as a member of a team
  • Demonstrates problem solving skills
  • Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)
  • Flexibility to operate and self-driven to excel in a fast-paced environment
  • Capable of multi-tasking, highly organized, with excellent time management skills
  • Detail oriented with excellent follow-up practices


Qualifications

  • H.S. diploma/GED required
  • Bachelor's degree preferred in Transportation Management, Logistics, Business Administration or related field
  • Two (2) years or more direct Transportation or Logistics work experience required


Travel
None
DOT Regulated
No

#LI

#FB

#IND-exempt

Job Category

Supply Chain

Compensation Information:

The compensation offered to a candidate may be influenced by a variety of factors, including the candidate’s relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc.

Compensation ranges for the position are below:

Pay Type:

Salaried

Minimum Pay Range:

$42,500

Maximum Pay Range:

$48,000

The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type.

Benefits Information:

For all Full-time positions only: Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan.

Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace.

All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

Security Notice for Applicants:

Ryder will only communicate with an applicant directly from a [@ryder.com] email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire. During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through www.ryder.com/careers.

Should you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative, please contact Ryder at [email protected] or 800-793-3754.

Current Employees:

If you are a current employee at Ryder (not a Contractor or temporary employee through a staffing agency), please click here to log in to Workday to apply using the internal application process.

Job Seekers can review the Job Applicant Privacy Policy by clicking HERE.

The Company
HQ: Miami, FL
5,180 Employees
On-site Workplace

What We Do

Ryder is a FORTUNE 500® commercial fleet management, dedicated transportation, and supply chain solutions company. Ryder’s stock (NYSE:R) is a component of the Dow Jones Transportation Average and the Standard & Poor’s 500 Index. Ryder has been named among FORTUNE’s World’s Most Admired Companies, and has been recognized for its industry-leading practices in third-party logistics, environmentally-friendly fleet and supply chain solutions, and world-class safety and security programs. The Company is a proud member of the American Red Cross Disaster Responder Program, supporting national and local disaster preparedness and response efforts. For more information, visit www.ryder.com, and follow us on our Online Newsroom, Facebook, Twitter, Google+, and YouTube.

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