Company Description
OBXtek Inc.
OBXtek is an award winning Service Disabled Veteran Owned Small Business providing information technology and management services to the federal government. As the prime contractor on over 85% of its work, OBXtek is a leader in its field and has a robust corporate infrastructure that provides support for all of its programs. OBXtek has realized exceptional growth over the last four years and has been awarded prime contracts with 10 federal agencies. This growth is a result of providing customers with successful project execution and quantifiable results, responsive customer service, timely recruiting, quality assurance/quality control and competitive pricing.Solid Financial Resources and low Employee Turnover (5%)
Job Description
- Provide ongoing SharePoint administration services.
- Provide third-level technical support for the setup and creation of SharePoint sites and support the SSA community in developing such.
- Provide troubleshooting of SharePoint problems and user community questions as necessary.
- Provide third-level support to problem records opened by end-users and representatives.
- Make recommendations for modifications, as applicable.
- Assist and train SSA personnel in the area of SharePoint Services and how it relates to SESS. Training is meant to be of the casual, on-the-job variety.
- Troubleshoot and resolve technical problems using research tools such as Microsoft TechNet, Microsoft Online, and Resource Kits.
- Communicate and attend meetings with OTSO team members and other SSA divisions if necessary.
- Document problems and issues.
- Document solutions for preventive maintenance. Submit to the Task Manager.
- Document problems using CAPRS. Extraordinary problems will be reported to the Task Manager upon recognition.
- Configure, implement and support hardware relating to virtualization, including networking and SAN devices.
- Coordinate with other support entities in OTSO to resolve large scale issues with the SESS infrastructure
Deliverables:
- The contractor shall provide the Task Manager with a Preventive Maintenance Report via email. This document should detail solutions for preventive maintenance. The due date will range from 1 day to 1 month from the date of assignment by the Task Manager.
Requires:
Qualifications
- 5-10 years technically relates experience;
- SharePoint administration and support experience;
- SharePoint Central Administration;
- Microsoft SCOM/SCCM monitoring tool;
- SharePoint access permissions;
- Know parts of a SharePoint site such as document library, contact lists, announcement list and alerts;
- Experience in an enterprise environment, preferably a SharePoint multi-server farm;
- Familiar with checking server logs;
- Should have PowerShell, knowledge of SMTP and SQL Server.
Additional Information
All your information will be kept confidential according to EEO guidelines.
Top Skills
What We Do
We maintain prime contracts with the U.S. Air Force, U.S. Army, U.S. Marine Corps, U.S. Navy, Department of Homeland Security, Department of State, Social Security Administration, Veterans Affairs, Defense Information Systems Agency, Department of Agriculture, General Services Administration, Peace Corps, National Guard Bureau, and Department of Labor.