Shared Services Manager

Position Title: Shared Services Manager
Position Type: Regular - Full-Time
Position Location: Florenceville GTC
Requisition ID: 35629
In every role, McCainers are ambitious, curious, and interested in helping each other create good work experiences. We think about the customer and make doing business with McCain easy.
The Finance Shared Services Group manager- Record to Report will be responsible for managing the end-to-end record-to-report processes and ensuring they are being executed as per defined SLAs and KPIs within the global shared service model. These activities include but are not limited to close, journal entries, MDM/COA, reconciliation, petty cash management, fixed assets, allocations, etc. This role is responsible to provide periodic reporting of performance matrix and management dashboards on a timely basis. Ensure effective governance by monitoring and review of shared services activities, creating and deploying internal controls across the sub processes within R2R, identifying paint points within the process and proactive development and enhancement of end-to-end processes through collaboration with process stakeholders to ensure effective and efficient processes.
What You'll Do:

• Manage detailed RTR processes end-to-end delivered within shared service and resolve KPI and SLA gaps, as they occur
• Provide understanding of BPO type technology and innovation in the marketplace to improve Record To Report process through optimization, AI, robotic process automation, and next-generation technologies
• Monitor Close Process (follow checklist to ensure all processes and activities are performed) and proactively resolve issues relating to close process between shared service provider and retained organization
• Manage and track SLAs and KPIs for the record and close process
• Ensure review and report mechanism is in place to detect errors and put in necessary controls
• Ensure all consolidated financials are provided to the appropriate stakeholders on a timely and accurate basis through constant management and improvement analysis within shared services
• Work with Global Product Owners and Leads to drive cross-process innovation and synergies
• Ensure execution and Manage consolidation of specific financial information provided by BPO is completed for the integrity of the financials
• Recommend and drive continuous improvement and customer satisfaction
• Recommend and drive operational excellence within a shared service environment

What You'll Bring:

• Significant Finance experience (BA/BS in Accounting/Finance or equivalent work experience)
• BPO experience at a manager level, and experience in managing global team processes
• Extensive experience managing/working with 3rd party providers
• Excellent communication skills
• Customer service mindset
• Extensive experience with end-to-end record-to-report processes

About McCain.
At McCain, we're feeding the world: from French fries to cakes, we contribute to the important role food plays in people's lives. That's why we're dedicated to ensuring our core values-Family, Authentic, Trusted, and Quality-shine through every day. As a privately owned family company with over 60 years of experience, a presence in more than 160 countries, and a global team of 22,000 people, our values and culture are at the heart of everything we do. We believe that we can work together, along with our business and community partners, to bring sustainable growth and positive change today, tomorrow, and for generations to come. Join us and see how you can MAKE IT at McCain!
Leadership Principles.
Our principles, each with related practices, guide our actions across the organization. Together, they address how McCain interacts with our customers and employees, and how we work as individuals and collectively to find success. While each role adheres to the Leadership Principles, individual roles may focus more on a specific principle or principles.
We are customer obsessed. Customers are our starting point. By understanding their needs and leveraging data and consumer insights, we drive mutual success.
We think big and plan ahead. Through ambition, curiosity, and smart risks, we can accomplish goals, refine processes, and innovate to scale success.
We bring out the best in our people. We create safe spaces for our people so that trust and empowerment come naturally. Inclusion is about listening first, showing humility, and working together.
We act like owners. Together, we clear obstacles and do the work that makes us all successful and proud to be part of McCain.
The McCain experience.
We are McCain: this statement is about our power collectively and our importance individually-your impact is a significant part of the business. Our winning culture focuses on authenticity and trust so we can always bring out the best in our people. Here, you have the opportunity to learn, grow, and thrive while being yourself. Join our team to see why we're better together.
Compensation Package : $97,500.00 - $130,000.00 CAD annually + bonus eligibility
The above reflects the target compensation range for the position at the time of posting. Hiring compensation will be determined based on experience, skill set, education/training, and other organizational needs.
Benefits : At McCain, we're on a mission to create a winning culture that puts employee safety and wellbeing at the heart of what we do, every day. We understand and appreciate that each person's needs are unique and ensure our benefits & wellbeing programs reflect that. Employees are eligible for the following benefits: health coverage (medical, dental, vision, prescription drug), retirement savings benefits, and leave support including medical, family and bereavement. Wellbeing programs include vacation and holidays, company-supported volunteering time, and mental health resources. Coverages are aligned to country, provincial and state governing plans and can vary by work level, location and nature of the role. Additional benefit details available during the application process.
Your well-being matters to us, and we're here to provide you with the necessary resources to support you in being your best self at work - and at home.
McCain Foods is an equal opportunity employer. We see value in ensuring we have a diverse, antiracist, inclusive, merit-based, and equitable workplace. As a global family-owned company we are proud to reflect the diverse communities around the world in which we live and work. We recognize that diversity drives our creativity, resilience, and success and makes our business stronger.
McCain is an accessible employer. If you require an accommodation throughout the recruitment process (including alternate formats of materials or accessible meeting rooms), please let us know and we will work with you to meet your needs.
Your privacy is important to us. By submitting personal data or information to us, you agree this will be handled in accordance with the Global Privacy Policy
Job Family: Finance
Division: Global Finance
Department: Finance Shared Services
Location(s): CA - Canada : New Brunswick : Florenceville-Bristol
Company: McCain Foods (Canada)