An extraordinarily talented group of individuals work together every day to drive TNS' success, from both professional and personal perspectives. Come join the excellence!
Overview
The EBS team provides development, maintenance, and support services for the TNS Salesforce environment. This includes all aspects of system development including designing/testing/deploying solutions with user satisfaction a priority and handling L2 incident and problem tickets.
Responsibilities
Job Responsibilities
- Gathering and documenting requirements from users and stakeholders
- Salesforce configuration changes, including (but not limited to): Workflow, Flow Builder, assignment rules, approval processes, fields, page layouts, dynamic layouts, apps, record types, custom settings, dashboards, and reports ·
- Salesforce development including Apex triggers/test classes and custom Visualforce pages
- Participation in Agile Scrum meetings
- Sandbox environment management
- Data management to improve Salesforce data quality, implementing rules and automation as needed
- Triaging and resolving L2 incident and problem tickets
Experience & Education Required
- Strong Salesforce product knowledge and at least 3+ years hands-on development experience with Sales Cloud and/or Service Cloud
- Certified Salesforce Administrator and/or Platform Developer
- DevOps/release management experience
- Experience developing and deploying Salesforce configuration and code changes
- Proven ability to work collegially with business stakeholders
- Ability to solve problems independently while also knowing when to escalate/seek guidance
Experience & Education Preferred
Technical Qualifications
- Bachelor’s/Postgraduate degree, or professional qualification
- Experience with Pardot or Rootstock
- Active in the Salesforce community
Other Considerations:
- A proactive attitude to platform enhancements
- A desire to implement scalable, best practice solutions
- Available and responsive to user questions
Qualifications
Benefits
- Healt insurance;
- Dental plan;
- Life insurance;
- Meal/Food voucher;
- Gympass
- Totalpass;
- LinkedIn Learning;
- EAP – Employee Assistance Program;
- Scout – Referral Program;
- Birthday Day Off;
- Career Mentoring;
- Connect with HR;
- English course. .
If you are passionate about technology, love personal growth and opportunity, come see what TNS is all about!
TNS is an equal opportunity employer. TNS evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.
Top Skills
What We Do
Transaction Network Services (TNS) is a leading global provider of data communications and interoperability solutions. Our global network and innovative value-added services enable transactions and the exchange of information to many of the world’s leading retailers, banks, payment processors, financial institutions and telecommunication firms. Founded in 1990 in the United States, TNS has grown steadily and now provides services to customers in over 60 countries across the Americas, Europe and the Asia Pacific region, with our reach extending to many more. TNS has designed and implemented a global data network which supports a variety of widely accepted communications protocols and is designed to be scalable and accessible by multiple methods.
