Search the 12 jobs at Imprivata

The Director of Product Management will oversee the entire product lifecycle for a patient security product, managing a high-performing team and ensuring alignment across departments for successful product launches. Responsibilities include defining product vision, managing stakeholder communication, and evaluating product opportunities, all while acting as a product evangelist.

The Chief Revenue Officer will lead the global sales strategy, develop and execute sales plans to meet revenue goals, optimize the sales process, oversee team performance, and collaborate with cross-functional teams to ensure customer satisfaction and drive business growth.

The Senior Manager, Customer Success is responsible for leading the Customer Success team to ensure customer satisfaction, retention, and growth. Key duties include setting strategies, managing performance, handling escalations, and driving initiatives for infrastructure improvement while collaborating cross-functionally. Additionally, they coach and mentor staff while also engaging with customers to enhance their experience and satisfaction.

The Sales Development Representative (SDR) will execute strategic outbound activities to create qualified business opportunities for sales teams. Responsibilities include cold calling, lead qualification, maintaining reporting in Salesforce, collaborating with sales and marketing teams, and identifying potential customers.

The Chief Customer Officer is responsible for leading a customer-first approach, managing a global organization that includes renewals and customer success, and driving adoption of the cloud platform. They will also optimize customer lifecycle management, mentor teams, and ensure cross-department collaboration to enhance the customer experience.

The Regional Sales Manager will develop and expand the customer base in the Benelux region, responsible for new business identification, lead generation, product demonstrations, negotiating deals, and expanding revenue with existing customers. This role requires collaboration with internal teams and partners to achieve sales targets and ensures accurate forecasting using Salesforce.com.

The Customer Support Engineer I provides technical support for Imprivata products to customers, diagnosing and resolving complex software issues, managing cases in Salesforce, and maintaining strong communication with clients. Responsibilities include creating knowledge articles, collaborating across teams, and ensuring customer satisfaction.

The Customer Support Engineer II will provide technical support for Imprivata products to external customers and partners. Responsibilities include diagnosing complex software issues, managing case details via Salesforce, mentoring team members, and maintaining effective relationships with customers. The role requires effective communication and time management skills while ensuring customer satisfaction and adhering to service-level agreements.

The Vice President of Channel Sales will lead the development and execution of Imprivata's global channel sales strategy, focusing on revenue growth through partnerships, resellers, and distributors. This role includes managing a channel sales team, recruiting and mentoring partners, analyzing sales performance, and collaborating with product and marketing teams to align channel strategies.

The Senior Instructional Designer will design and develop e-learning and instructor-led materials for Imprivata customers. They will conduct needs assessments, create content based on adult learning principles, evaluate programs, and work with teams globally on content translations, all while utilizing current e-learning development tools.

The Vice President of Finance manages all financial operations, provides strategic financial guidance to the executive team, oversees compliance and reporting, conducts financial analyses, and leads capital management efforts to ensure the organization's financial health linked to its business goals.

The Senior HR & Facilities Manager will lead HR initiatives across the UK, Southern Europe, and Australia, focusing on benefits administration, employee relations, talent acquisition, performance management, and employee engagement. Responsible for aligning HR practices with business goals while managing the UK office facility and fostering a positive culture.