Services Operations Intern (Remote)

CrowdStrike is a global leader in cybersecurity. Our University Program is dedicated to attracting and cultivating the next generation of talent in virtually every field. Our program offers paid positions that allow students and recent graduates to gain real-world experience and develop essential skills while they learn from the best and brightest working professionals. We offer our interns a structured program and supportive environment where they can ignite their passion for the future. Our University Program is designed to provide participants exposure to meaningful work that supports our mission to make the digital world a safer place to live and work. CrowdStrike is where your talent meets cutting-edge tech. Ready to start building a career you can be proud of? Join us!
Location: Fully Remote
The Services Operations Internship is fully remote and requires no travel. Your work location is the city/town/province/state you will be working from remotely. For our 12-week internship program, interns are allowed to work remotely from an alternative location for up to 2 weeks. Interns are also invited to work out of the CrowdStrike office located closest to their remote location.
About the Role:
At CrowdStrike Services, our team of cybersecurity professionals is dedicated to investigating and mitigating some of the most sophisticated attacks in the world. Our Services Operations team is responsible for the behind the scenes business processes that enable our consultants and trainers to go out and do their jobs everyday. This includes preparing clients proposals and sales documents, engagement support, tracking operational metrics, and driving business process improvement initiatives. We are looking for an intern interested in learning more about business operations who can bring fresh ideas and perspective to how we continuously improve our business.
What You'll Do:

• Evaluate data quality to ensure accurate reporting
• Support operational metrics tracking including but not limited to bookings, revenue, utilization, average deal size, average bill rates, cross-sell, repeat customer business, customer satisfaction/Net Promoter score, etc.
• Support proposal development and requests for proposals (RFPs), by researching and writing standard and customized proposals
• Potential projects:
• Create dashboards in analytics tool to create meaningful reporting for Services & Training teams
• Additional projects and opportunities to work with Services Sales, Delivery, and Training teams on process automation and enablement

What You'll Need:

• Pursuing a Bachelor's degree in Finance, Accounting, Business Management or related field
• Graduating between December 2025 - June 2026
• Must work effectively at a distance
• Proficient with Microsoft Excel
• Interest in learning about the business side of a Professional Services organization

Experience with any of the following systems/programs is a plus:

• Jira
• Salesforce
• FinancialForce
• NetSuite
• SurveyMonkey
• Qualtrics
• Domo
• Tableau

#LI-MS3
#LI-Remote
What You Can Expect:

• Executive Speaker Series & Tech Talks
• Fun socials and give-back events (e.g. virtual trivia, escape rooms, etc.)
• Development workshops to grow your soft and hard skills
• Networking opportunities with fellow interns and CrowdStrikers
• Owning impactful projects that move the company forward
• Working alongside a diverse and global team
• Assigned mentor and continuous feedback
• Participation in our Employee Resource Groups (ERGs)
• Access to our FalconFit Wellness Program and Employee Assistance Program
• Fun Slack channels (e.g. food, gaming, sports, pets, etc.)
• Paid holidays and 401k matching
• Remote-first culture
• Market leader in compensation

CrowdStrike is proud to be an equal opportunity and affirmative action employer. We are committed to fostering a culture of belonging where everyone is valued for who they are and empowered to succeed. Our approach to cultivating a diverse, equitable, and inclusive culture is rooted in listening, learning and collective action. By embracing the diversity of our people, we achieve our best work and fuel innovation - generating the best possible outcomes for our customers and the communities they serve.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. If you need assistance accessing or reviewing the information on this website or need help submitting an application for employment or requesting an accommodation, please contact us at [email protected] for further assistance.
Find out more about your rights as an applicant.
CrowdStrike participates in the E-Verify program.
Notice of E-Verify Participation
Right to Work
CrowdStrike, Inc. is committed to fair and equitable compensation practices. The hourly rate for this position is $28 - $35
Expected Close Date of Job Posting is:01-25-2025