Services Director

The Role:

ION Corporates is looking for a Services Director for our ION Corporates North American Treasury Business to help grow Client Services revenue in the next few years. Client Services Directors are responsible for generating and managing services revenue as well as providing executive project oversight and leadership.

Key Responsibilities:

• Business Development: Drives services revenue growth for new customers
• Business Development: Manages business development efforts within certain existing customers
• Business Development: Works collaboratively with other ION leaders to define, sell and deliver solutions to meet customer’s needs relative to ION’s service offerings
• Engagement Delivery Leadership: Manages delivery for significant projects with selected ION customers in conjunction with the assigned Project Manager
• Engagement Delivery Leadership: Manages customer relationship ensuring overall project successful delivery responsibility, project profitability and follow-on engagement sales

Required Skills, Experience and Qualifications:

• BS in science, technology, mathematics, engineering, or equivalent degree.
• Requires prior hands-on experience with structured project and/or professional services methodologies
• 10+ years of project / program management experience with comprehensive life cycles at ION or other software, consulting, or systems integration firm with delivery responsibility to client organizations
• Confident and professional mannerism
• Posses and enquiring mind with an analytical and proactive approach to problem solving, even when under pressure
• Able to manage own time and a changing workload
• Excellent client-facing/executive presence/influencing skills
• Excellent interpersonal skills
• Excellent written and oral communication skills
• Proven leadership skills with teams of five or more professionals
• Able to view situations from a customer perspective and act accordingly

Preferred:

• Experience with Wallstreet Suite, Reval, Treasury, IT2, or City Financials is beneficial but not required.

Salary Range: 

The estimated salary range is $140,000 - $180,000. Salary is negotiable depending on experience and skills.

About us

We’re a diverse group of visionary innovators who provide trading and workflow automation software, high-value analytics, and strategic consulting to corporations, central banks, financial institutions, and governments. Founded in 1999, we’ve achieved tremendous growth by bringing together some of the best and most successful financial technology companies in the world.

• Over 2,000 of the world’s leading corporations, including 50% of the Fortune 500 and 30% of the world’s central banks, trust ION solutions to manage their cash, in-house banking, commodity supply chain, trading and risk.

• Over 800 of the world’s leading banks and broker-dealers use our electronic trading platforms to operate the world’s financial market infrastructure.

ION is a rapidly expanding and dynamic group with 13,000 employees and offices in more than 40 cities around the globe.

Our ever-expanding global footprint, cutting edge products, and over 40,000 customers worldwide provide an unparalleled career experience for those who share our vision.

ION is committed to maintaining a supportive and inclusive environment for people with diverse backgrounds and experiences. We respect the varied identities, abilities, cultures, and traditions of the individuals who comprise our organization and recognize the value that different backgrounds and points of view bring to our business.

ION adheres to an equal employment opportunity policy that prohibits discriminatory practices or harassment against applicants or employees based on any legally impermissible factor.