Lead Services Consultant

Reposted 21 Days Ago
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Tokyo
Hybrid
Expert/Leader
Big Data • Information Technology • Productivity • Software • Analytics • Business Intelligence • Consulting
Celonis helps the world’s largest and most esteemed brands make processes work for people, companies and the planet.
The Role
As a Lead Services Consultant, you will work on agile teams to drive customer transformations, implement data-driven insights, and facilitate process automation using Celonis technology.
Summary Generated by Built In

We're Celonis, the global leader in Process Mining technology and one of the world's fastest-growing SaaS firms. We believe there is a massive opportunity to unlock productivity by placing data and intelligence at the core of business processes - and for that, we need you to join us.

The Team:​

Celonis Services is a strategic services organisation that focuses on the technical aspects of our customers' journeys as well as generating tangible business value during the engagements.  It includes Consulting Services, Academy and Customer Support. We are thought leaders with deep product, technical and domain expertise and focus on delivering Celonis implementations maximizing business value and driving product adoption for our customers. We achieve this by bringing together our best practices, delivery experience, award-winning enablement and support expertise. 

The Role:

As a Lead Consultant, you lead our agile project teams to accelerate our customers’ digital transformation and drive Celonis’ international expansion. You identify our customers’ strategic priorities and lead your project team towards developing data-driven process insights and actions to ensure that customers receive maximum value. You always leverage the newest features and functionalities of the Celonis software, such as Process Automation, Task Mining, Artificial Intelligence and Machine Learning. 

The work you’ll do:

Initiate 

  • Conduct Business workshops to translate customers' strategic objectives into high-impact Celonis use cases
  • Coordinate with Data Operations team from Celonis to connect our solution to the customer IT environment (data extractions)

Implement

  • Lead the Celonis implementation project to ensure the optimal solution to tackle the defined use cases (Data modelling, Data transformations, Process analysis building, KPIs building)
  • Use our Celonis technology to identify process inefficiencies and understand the root causes, always in close collaboration with the customer

Adopt 

  • Lead value workshops to develop business cases and define measures to improve process inefficiencies
  • Define the most relevant KPIs measuring the customer’s success
  • Quantify the business and financial potential and present the findings to the management
  • Automate tasks to drive value and improve the process conformance rate

Monitor and enable

  • Manage customer expectations and project planning
  • Demonstrate and train customers users (set the foundation of the path to value to make the long-term customer success journey happen

The qualifications you need:

  • 8+ years working experience in IT-Consulting, Solution/Data Consulting or Process Improvement Consulting, within Software Vendors, Consulting firms or System integrators
  • Demonstrated ability to translate business requirements into technical solutions (Data models) 
  • You are knowledgeable of data related languages (SQL required, other programming languages such as Python are a plus...) 
  • A strong appetite for value driven approaches (KPIs definition, business case calculations, value realization approaches) and Data topics (Big Data, Data Mining, and Process Mining)
  • General understanding of companies business processes and related financial metrics and are willing to learn in this area. Knowledge of standard ERPs (SAP and related business processes (Order to cash, procure to pay…) is a strong plus.
  • Willing to develop a strong expertise on a solution through a continuous learning approach
  • Strong consulting skills and enjoy interacting with various customers (Business workshops up to solution demonstrations)
  • Excellent analytical skills, well-organized and you are known for being a quick learner
  • Fluency in Japanese and English
  • Bachelors or Masters in: Technology Management, Business Informatics, Computer Science, Information-oriented Business Administration/ Economics, Mathematics or a comparable degree program
  • Possess a Level 3 Nissho Bookkeeping Certification or an equivalent qualification or knowledge

What Celonis Can Offer You:

  • The unique opportunity to work with industry-leading process mining technology
  • Investment in your personal growth and skill development (clear career paths, internal mobility opportunities, L&D platform, mentorships, and more)
  • Great compensation and benefits packages (equity (restricted stock units), life insurance, time off, generous leave for new parents from day one, and more). For intern and working student benefits, click here.
  • Physical and mental well-being support (subsidized gym membership, access to counseling, virtual events on well-being topics, and more)
  • A global and growing team of Celonauts from diverse backgrounds to learn from and work with
  • An open-minded culture with innovative, autonomous teams
  • Business Resource Groups to help you feel connected, valued and seen (Black@Celonis, Women@Celonis, Parents@Celonis, Pride@Celonis, Resilience@Celonis, and more)
  • A clear set of company values that guide everything we do: Live for Customer Value, The Best Team Wins, We Own It, and Earth Is Our Future


About Us:

Celonis helps some of the world’s largest and most esteemed brands make processes work for people, companies and the planet. With over 5,000 enterprise customer deployments across nearly every industry, the Celonis Process Intelligence Platform uses process mining and AI to give you a living digital twin of your business operation. It’s system-agnostic and without bias, and empowers companies to reduce waste, create value and benefit people across the top, bottom, and green lines. Since 2011, the Celonis platform has enabled its customers to identify more than $18 billion in value. Celonis is headquartered in Munich, Germany, and New York City, USA, with more than 20 offices worldwide.

Get familiar with the Celonis Process Intelligence Platform by watching this video.


Data Privacy, Equal Opportunity, and Accessibility Information

Celonis is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment and equal opportunity in all aspects of employment. We will not tolerate any unlawful discrimination or harassment of any kind. We make all employment decisions without regard to race/ethnicity, color, sex, pregnancy, age, sexual orientation, gender identity or expression, transgender status, national origin, citizenship status, religion, physical or mental disability, veteran status, or any other factor protected by applicable anti-discrimination laws. As a US federal contractor, we are committed to the principles of affirmative action in accordance with applicable laws and regulations. Different makes us better. 

Any information you submit to Celonis as part of your application will be processed in accordance with Celonis’  Statements on Data Privacy, Equal Opportunity and Accessibility.

Please be aware of common job offer scams, impersonators and frauds. Learn more here.

By submitting this application, you confirm that you agree to the storing and processing of your personal data by Celonis as described in our Privacy Notice for the Application and Hiring Process.

Top Skills

Data Mining
Machine Learning
Matlab
Process Automation
Process Mining
Python
R
SQL

What the Team is Saying

Sydney
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Sanat
Nitay
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The Company
HQ: New York, NY
3,000 Employees
Hybrid Workplace
Year Founded: 2011

What We Do

With over 5,000 enterprise customer deployments across nearly every industry, the Celonis Process Intelligence Platform uses process mining and AI to give you a living digital twin of your business operation. It’s system-agnostic and without bias, and empowers companies to reduce waste, create value and benefit people across the top, bottom, and green lines. Since 2011, the Celonis platform has enabled its customers to identify more than $18 billion in value. Celonis is headquartered in Munich, Germany, and New York City, USA, with more than 20 offices worldwide.

Why Work With Us

Celonis is a dynamic, fast-paced, and rewarding place to work. We tackle challenges together and celebrate our successes as a team in and out of the office.

Together, we’re changing the world one process at a time. Care to join us?

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About our Teams

Celonis Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Celonis offers a hybrid work policy, blending remote work flexibility with in-office collaboration. Employees enjoy the comfort of working from home while benefiting from teamwork and connection in our modern office spaces.

Typical time on-site: Not Specified
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