ServiceNow RPA Developer1
Key Responsibilities:
-
Bot Development: Design, develop, and implement RPA bots using ServiceNow's RPA Desktop Studio.
-
Process Analysis: Work with stakeholders to analyze business processes and identify automation opportunities.
-
Integration: Integrate RPA bots with various applications and systems to streamline workflows.
-
Documentation: Create detailed documentation of RPA solutions, including process maps, technical designs, and user guides.
-
Testing & Quality Assurance: Conduct thorough testing of RPA bots to ensure accuracy and reliability.
-
Maintenance & Support: Provide ongoing maintenance and support for deployed RPA solutions, addressing any issues or enhancements.
-
Collaboration: Work closely with cross-functional teams based out of India and US, including IT, business analysts, and project managers, to deliver successful RPA projects.
-
Feedback & Improvement: Collaborate with other RPA developers across the organization to gather feedback and work towards addressing them to maximize the benefits of ServiceNow RPA offerings.
Required Qualifications and Skills:
-
Bachelor's degree or higher in Mathematics, Computer Science, Engineering, or a related discipline
-
4-6 years of working experience in Technology Consulting, Software Support, or a related field
-
3+ years of working experience with designing and developing RPA bots using ServiceNow RPA hub
-
Exposure to SAP and Web applications
-
Hands-on with at least one of the coding languages - C#, Java and .net VB
-
Familiarity with programming (including scripting /coding using JavaScript), SQL and relational databases
-
Develop detail As-Is Process Description - PDD (Process Description Document), Detail To Be Automated Process Description - SDD (Solution Design Document)
-
Proven track record of successfully delivering RPA projects from inception to deployment
-
Strong understanding of RPA principles and best practices
-
Work with business and technology teams and assess automation solution feasibility
-
Experience with developing and maintain applications on ServiceNow Platform using tools like flow designer, app engine studio, etc will be a big plus
-
Knowledge of Python, ML, tools/techniques will be preferred
Top Skills
What We Do
A Trusted Partner for Every Digital Enterprise Bringing Value.
Jade Global is a global IT consulting company with two decades of industry experience that helps the world’s leading businesses and organizations build their digital core, optimize their operations, and accelerate revenue growth. We are headquartered in San Jose, California; Jade Global operates with offices in 13 locations across North America, the UK, and Asia.
Renowned as a trusted "partner of choice" for businesses in Healthcare & Life Sciences, Hi-tech, Retail, Manufacturing, and Financial Industries, Jade Global has innovated 30+ industry-specific solutions.
Whether your focus is harnessing or expanding Gen-AI, AI, and digital capabilities, transforming operating models, or accelerating insightful decision-making, we’re here to help you gain and maintain a competitive edge with efficient, sustainable models.
At Jade Global, it’s all about outcomes—your outcomes—and delivering the results you desire, tailored to your unique requirements
.jpg)
