About us:
HARAMAIN SYSTEMS INC. is an innovative technology solutions provider that specializes in advancing the digital landscape for businesses across different sectors. We are a team of seasoned experts committed to transforming IT services and empowering our clients to meet their business needs.
The Opportunity:
As a ServiceNow Business Systems Analyst (W2) with mid-level experience at HARAMAIN SYSTEMS INC., you will have the unique opportunity to help shape and deliver mission-critical solutions to our clients. You will play a crucial role in defining and enhancing system functionality, thereby contributing to the successful implementation of ServiceNow platforms.
Job Responsibilities:
- Perform detailed analysis of business processes and requirements to produce custom applications using ServiceNow.
- Identify areas where ServiceNow can enhance functionality and efficiency, proposing effective technical solutions.
- Collaborate closely with stakeholders and teams to translate business needs into system requirements and design specifications.
- Responsible for ongoing system configuration, testing, and debugging to ensure optimal performance.
- Maintain updated technical documentation including configuration specifics, process flow diagrams, and troubleshooting guides.
Desired Qualifications:
- A Bachelor's degree in Computer Science or a related field, or equivalent work experience.
- Previous experience as a ServiceNow Analyst, with proven ability to manage the configuration, implementation, and maintenance of the ServiceNow platform.
- Strong understanding of IT Business processes with solid analytical problem-solving skills.
- Excellent communication skills, both written and verbal.
- Certification as a ServiceNow System Administrator or Implementation Specialist.
Nice-to-Haves:
- Experience with ITIL and Agile methodologies.
- Familiarity with JavaScript and related client and server-side technologies.
- Additional certifications in ServiceNow modules like ITSM, ITOM, HR, or Customer Service Management.
- Experience in cross-functional project management.
- Ability to handle pressure and meet tight deadlines.
Top Skills
What We Do
Haramain Systems Inc. is the hardest working Software Development, staffing & Consulting firm
We do what we know is right for consultants and companies, creating a unique and powerful recruiting and talent experience. We don’t just say we’re hard working. We are.
We don’t just invest in great people, we invest in people with guts, who don’t stand alone with integrity, but together as one united front. Our core is a powerhouse that can’t be described but should be experienced.
Through its extensive network of IT professionals, Haramain Systems is able to quickly identify the right people at the right time. The Company differentiates itself by focusing on long-term client and candidate relationships, paying close attention to the dynamic changes in the industry and by fully understanding the needs of each individual client. Haramain Systems is your personalized link to the highest-quality IT professionals available in this rapidly evolving industry.
Haramain Systems provides expertise in the following areas:
Infrastructure
Architecture
Application Development
Database
Information Security
Information Architecture
Web Services
Business Intelligence
PMO – Project Management
Business Analysis
Project Teams
Partner Programs
ERP
Haramain Systems specializes in the following industries:
Financial Services
Telecommunications
Health Care Services
Information Security
Manufacturing
Advantages offered by Haramain Systems include:
National search and consulting services
Exceptional client and candidate support
Background checking
Technical skills testing
