Senior UX Writer

Posted 11 Days Ago
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London, Greater London, England
Senior level
Information Technology
The Role
The Senior UX Writer will develop content strategies, craft in-product microcopy, and shape UX flows for product usability, collaborating with cross-functional teams.
Summary Generated by Built In

About us

Devtech provides digital innovation services that help Fortune 1000 and emerging companies transform, scale and disrupt. We partner with our clients to envision and develop next-gen digital and cloud solutions that drive impactful business outcomes through people and technology. 

Our mission is to empower every innovative business in the world to do what they do best, even better

Founded in 2012, Devtech successfully bootstrapped the business for many years before securing institutional growth capital in 2022 and 2024 to fuel our next stages of growth. We are a team of over 300 professionals across Europe and North America, and our continued growth is a testament to the quality of work our teams produce. 

At Devtech, we’re fostering an environment of autonomy, mastery, and purpose, where our team members can grow and thrive. As we continue to scale globally, we're excited to welcome new team members who share our curiosity and growth mindset, and are ready to make an impact!
What you’ll do
We are seeking a Senior UX Writer to work on a global product as part of the Content Strategy team. In this role, you will collaborate with product designers and product managers to craft in-product microcopy, establish content guidelines, and shape UX flows that enhance usability and consistency.
Content Strategy & UX Writing

  • Develop and execute content strategies aligned with product goals, user needs, and brand voice
  • Write in-product content, including microcopy for UI elements (buttons, tooltips, onboarding flows, error messages, empty states)
  • Ensure consistent tone and language across all products, maintaining alignment with the design system

Content Design & UX Flow Optimization

  • Shape UX flows from a content-first perspective, ensuring content enhances usability and navigation
  • Define guidelines for content usage within the design system and provide clear documentation for designers and developers
  • Collaborate with UX and product teams to integrate content seamlessly into product design.

Cross-functional Collaboration

  • Work closely with product designers, product managers, and developers to ensure content supports and enhances user interactions
  • Act as a content advocate, aligning content strategy with product design and user research insights
  • Communicate effectively with stakeholders, clearly explaining content decisions and rationale.

CMS & Content Management

  • Maintain and manage content within Contentful, ensuring content structure and best practices are followed
  • Work with Pendo to improve external-facing content and leverage analytics for content optimization

What you’ll need 

  • Fluent English writing, grammar, and communication skills (C1/C2 level or equivalent)
  • Familiarity with product design processes and terminology to effectively collaborate with designers
  • Experience in writing for digital products, with a strong portfolio showcasing UX writing and content strategy
  • Proven experience in executing content strategies that align with business goals, user needs, and design systems
  • Experience creating and maintaining content guidelines, ensuring consistency across all touchpoints while adhering to accessibility and inclusivity standards
  • Strong collaboration skills, with the ability to work closely with UX, research, and product teams
  • Advanced experience with CMS platforms (e.g., Contentful) is a plus
  • Familiarity with product experience and analytics tools (e.g., Pendo) to measure and optimize content performance is a plus
  • Hands-on experience with wireframing and prototyping tools (e.g., Figma) to structure and test content strategies is a plus

What we offer

  • Development program (training & conferences, internal knowledge sharing)    

  • Outstanding referral bonuses    

  • Private health insurance and 100% paid sick leave 

  • 25 days of vacation 

  • Paternity leave – 15 days for new dads    

  • Reduced working hours for the first month after returning from maternity leave   

  • Mental health program    

Top Skills

Contentful
Figma
Pendo
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The Company
HQ: San Francisco, CA
289 Employees
On-site Workplace
Year Founded: 2012

What We Do

Devtech provides outcome-driven digital innovation services and helps companies better respond to change.

With a multi-disciplinary team of 250+ experts across Europe and North America, Devtech partners with leading software vendors, telcos, cloud service providers, and managed service providers to accelerate their digital innovation.

Our services span up-front IT and digital strategy and digital user experience – underpinned by deep domain expertise in cloud native transformation, R&D and technology roadmap execution, channel and marketplace enablement, and system and platform migration.

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