CitySwift is looking for a Senior UX UI Designer to join our rapidly growing team.
As the world's leading data platform for public transport, CitySwift powers data-driven decision making for some of the largest transport networks across the globe. Backed by over €15 million in venture capital funding and a partner list that includes the world's largest public transportation operators and government authorities, such as National Express, Go-Ahead Group, Transport for London and many more, CitySwift is in accelerated growth mode with 100% YOY revenue growth and 150% growth in new customers in 2023.
CitySwift’s mission is to increase the adoption of sustainable public transportation usage around the world - our platform currently optimises over 1 billion passenger journeys annually, and our target is to reach over 10 billion by 2026.
At CitySwift, you’ll get the opportunity to take ownership, deliver measurable impact and develop professionally - reshape the future of public transport by accelerating CitySwift’s growth.
About the Role
As a Senior UX UI Designer you will play a vital role in the development of new data-driven design features in our existing products while also having the opportunity to work on green-field products that are in the roadmap. This is an exciting opportunity to lead user-centric design in a fast-paced, cross-functional environment, making a real impact on product development and user satisfaction. The results of your work will transform how millions interact with public transport.
Key responsibilities
- Lead the design process from start to finish for multiple products and requirements by conducting user research, interviews, empathy mapping, usability testing and verifying design concepts through observational studies.
- Create sketches, wireframes, personas, flow diagrams & interaction details as required.
- Build interactive prototypes to validate designs and present UX to stakeholders.
- Collaborate with product/project managers, customer success, sales and marketing teams to define roadmaps, understand, define and prioritise requirements, use cases & user stories in an agile environment.
- Adequate knowledge of WCAG and accessibility best practices.
- Collaborate closely with developers, engineers and QA throughout the design phase and implementation.
- Perform design reviews and contribute to the CitySwift design system.
Key skills
- 3+ Years working on Web/Mobile UI/UX in similar role
- Strong portfolio showcasing your skills; design thinking, user experience, user empathy and strategic approach to problem solving.
- Bachelors or Masters degree in a related field.
- Proficient in Figma, Adobe XD or Sketch or equivalent; experience in Adobe Creative suite.
- User Research, Interviewing, Requirement Gathering
- Sketching, Wireframing, Prototyping, Flow Diagrams, Interaction Details
- Strong Communication with various Stakeholder, both internally and externally
- Attention to Details, thorough approach
Nice to have
- Experience in data visualisation and information design
- Product/Project Management
- HTML, CSS & Web Development
- Technical Competency (What can be done, what can’t be done)
We value, recognise and reward our people
- Competitive market salary
- Health and Life Insurance and matched pension schemes
- 25 days annual leave, with additional company days off throughout the year
- Flexible working hours and hybrid/remote working opportunities including Work Abroad Program
- Paid Sick, Maternity and paternity benefits
- Employee Assistance Programme (EAP), mental health and wellbeing supports
- Employee referral program with opportunity to earn up to €4,000 per referral
- Annual Service recognition benefits (Additional Annual leave and pension contributions)
Top Skills
What We Do
CitySwift is a big data company that powers major bus networks across the globe. Since its inception, CitySwift has built the world's first Mobility Intelligence as a Service platform, offering bus network providers the precise insights they need to quickly adapt and operate their networks for efficiency, profitability, and growth. The CitySwift platform was built to break down all of the barriers to data that bus network providers have to deal with. CitySwift partners no longer take action based on manual analysis, guesswork, and inaccessible and unreliable data. Instead, they meet and exceed punctuality and reliability goals, without compromising on resources. Working with leading operators and public sector authorities globally, the CitySwift team blends real-world bus industry experience with a deep knowledge of data science to give bus networks the best of both worlds. CitySwift uses AI and machine learning to accurately predict journey times and passenger demand, creating optimised timetables that take into account traffic, events and hundreds of other external factors, ensuring on-time performance and increased passenger satisfaction. Customisable management dashboards deliver business intelligence and enable tracking of KPIs. Improve the efficiency of your network and ensure every bus is where your passengers expect it to be, with data-driven decision-making from CitySwift
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