CitySwift
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The VP Customer Operations will enhance CitySwift's operational functions from pre-sales to post-sales, focusing on client retention and upselling. Responsibilities include managing a hybrid team, streamlining processes, ensuring customer value delivery, and fostering a strong company culture during rapid growth.
The Head of Partnerships and Strategy at CitySwift will drive growth by identifying and managing strategic partnerships and exploring market expansion opportunities. You will engage in market mapping, negotiate key partnerships, and collaborate cross-functionally to enhance product offerings and revenue. Additionally, you will define success metrics and report on progress to leadership.
As a Data Analyst at CitySwift, you'll analyze large datasets, create reporting dashboards, and provide actionable insights to influence business decisions, working closely with various teams to optimize public transport data usage.
The Partner Manager will manage and nurture key partner relationships, ensuring they effectively utilize CitySwift's solutions. Responsibilities include onboarding, strategic planning, performance monitoring, issue resolution, communication, reporting, and identifying growth opportunities.
The Senior UX UI Designer at CitySwift will lead the design process for multiple products, conducting user research, creating wireframes and prototypes, and collaborating with cross-functional teams. This role involves shaping user-centric design to enhance public transport solutions, making a significant impact on user satisfaction and product development.