Aspire is the leading all-in-one finance operating system for growing businesses in APAC. We are on a mission to reinvent business finance for a new generation of entrepreneurs and business owners, empowering startups and MSME to realise their full potential.
Founded in 2018, Aspire has raised over USD 300M+ across equity and debt from world-class investors. In 2023, we successfully closed an oversubscribed USD 100 million Series C equity round led by Sequoia Capital and Lightspeed Ventures with participation of Tencent, Paypal Ventures, LGT Capital Partners, Picus Capital and MassMutual Ventures. To power our solutions, we have partnered with some of the best companies in the world such as Visa and Wise and helped more than 50,000 businesses using our suite of products.
For 2 consecutive years in 2022 & 2023, Aspire has been awarded Best Employer of the Year and Startup of the year by Asia FinTech Awards, and also LinkedIn’s Top Startup in Singapore. In 2023, we also made it to CB Insights’ Top 100 Global Fintech List.
You will be amazed by the energy and experience of our team! Aspire serves as an environment for you to innovate and drive change with our team of ex-entrepreneurs, ex-founders, and high-achievers with international and diverse backgrounds.
Are you a top talent who is passionate about entrepreneurship? Join our rapidly growing team to make an impact in the fintech space!
About the team:
At Aspire, we believe that exceptional products are the driving force behind our success. Our Product Team is at the forefront of innovation, defining the product roadmap, delivering outstanding features, and ensuring that our products address the needs of both our customers and their businesses. By leveraging expertise and data, our Product team will shape our product strategy and guide product iterations to refine and optimize our offerings, ensuring that we deliver solutions that exceed expectations.
About the Role:
- We are seeking a highly motivated and independent Senior UX Researcher with a strong command of design thinking tools, user research methodologies, and hands-on design execution for digital products.
- Independently translate complex and ambiguous requirements, along with business goals, into clear, actionable research and design projects, and lead their execution.
What Will You Be Doing?
- Collaborate with designers and product managers to identify and clarify UX research goals and milestones.
- Actively lead the recruitment of participants, conduct user interviews and surveys, and synthesize the results.
- Conduct user research, including competitor and data analysis, to develop market understanding and identify key user problems to solve.
- Conduct usability tests and validate solutions.
- Develop and maintain high-level wireframes, prototypes, storyboards, and process flows.
- Participate in synthesizing insights and aligning business goals with internal stakeholders.
- Be an engaging member of the design systems team that consistently delivers value.
- Seek out and accept feedback from peers and collaborators while providing thoughtful feedback to your team.
What Will You Need?
- 7+ years of experience in UX research, ideally within fintech, SaaS, or other B2B industries.
- Proven expertise in both qualitative and quantitative research methodologies.
- Strong portfolio showcasing impactful research projects that drove business outcomes.
- Exceptional communication and storytelling skills to convey insights effectively to stakeholders.
- Strong team player who can manage multiple stakeholders.
- Proficiency in tools like UserTesting, Optimal Workshop, Dovetail, or similar platforms.
- Solid understanding of UX/UI design principles and how research integrates with product design processes.
- Ability to multi-task and work within tight deadlines.
- Adaptability and the ability to thrive in a changing, fast-paced startup environment.
- Creative problem-solving skills.
- Proficiency in Figma, FigJam, or an equivalent collaboration platform.
Preferred Skills:
- Familiarity with financial products, enterprise systems, or compliance considerations in the fintech space.
- Experience of working in a start-up environment
- Experience with A/B testing and working with product analytics tools like Smartlook or Mixpanel.
- Master's degree or higher in Human-Computer Interaction, Psychology, Design Research, or a related field.
What we offer
- Uncapped flexible annual leave.
- Hybrid work arrangement.
- Training subsidy for your professional growth.
- Wellness benefit.
- Team bonding budget to foster collaboration and sense of belonging.
- Flexibility to work from anywhere (for up to 90 days per annum).
- Culture is Key: We always strive to cultivate a special culture that brings special talents together - You can learn more about our culture on our careers site and LinkedIn Life page.
Equal Opportunity Statement
Aspire is an equal opportunity employer and is committed to providing equal employment opportunities to all qualified individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected characteristic as outlined by applicable laws.
Please note: by submitting your application, you acknowledge that you have read and understood Aspire’s Data Protection Policy for Employees, Freelancers, Contractors and Job Applicants (the “Policy”), and consent to the collection, use and disclosure of your personal data by Aspire for the purposes set out in the Policy. You may withdraw consent for such collection, use and disclosure, and make an access or correction request in respect of your personal data, in accordance with the Policy by emailing [email protected].
Top Skills
What We Do
Aspire is the all-in-one finance software for growing businesses. The company serves over 15,000 startups and SMBs in Southeast Asia, helping them save time and money with multi-currency accounts and cards, expense management, payable management, and receivable management solutions - all in one account.
Headquartered in Singapore, Aspire has over 400 employees across four countries and is backed by global top tier VCs, including Sequoia, Lightspeed, and Y-Combinator.
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