Cochlear is the global market leader in implant hearing solutions. Cochlear's mission is to help people hear and be heard. Around the world, more people chose a Cochlear-branded hearing implant system than any other. A Cochlear Implant is an electronic device that is surgically implanted under the skin near the ear that restores hearing to those who suffer from severe hearing loss. It’s an incredible piece of engineering and the only product in the world that restores a sense through technology. Imagine using your experience to help people around the world to hear again. We can offer a unique opportunity to join Cochlear, an iconic Australian company, leading the world in implantable hearing solutions. Our mission is to help more people to hear.
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Hybrid work arrangements
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Work on the delivery of exciting new projects
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Close to public transport/ Onsite parking
The Senior UX Designer will drive UX and UI activities within one of our flagship digital products, working with the Lead UX Designer, you’ll be embedded in a delivery squad creating and delivering exceptional user experiences. You’ll address customer pain points and solve real user challenges through your designs while working closely with Product Management, Software Engineering, Data Analytics, and our Delivery teams to deliver cohesive solutions.
Accountabilities:
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Deliver tested, validated and robust UX and UI solutions that can be built by the Product Delivery function.
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Facilitate concept testing capturing user insights that shape feature deliveries using the DVFU (Desirability, Viability, Feasibility and Usability) framework.
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Validate user needs and establish user metrics for improved experiences within the product.
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Collaborate with leads to prioritise and conduct high-value UX activities in alignment with Product Design peers that get to Product Delivery faster.
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Understand when to conduct discovery and shaping activities during feature delivery.
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Advance UX practices and identify opportunities to enhance impact across Cochlear.
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Lead and facilitate workshops, analysis, and create UI/UX artefacts that empower and drive product delivery velocity.
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Advocate for improvement in Experience Design and HCD activities that drive efficient delivery.
Essential Skills :
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At least 6 years proven experience as a Product Designer or User Experience Designer for software products.
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Experience working in highly collaborative agile software teams and within complex problem area.
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An advocate for Inclusive Design, User Centred and Human Centred Design methodologies.
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Deep knowledge of design patterns and best practices in user experience design
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Highly developed interpersonal, written, and verbal communication skills including the ability to present complex research outcomes with clarity.
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Good analytical and problem-solving abilities and strong abilities to work collaboratively.
Ideal:
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Experience in Lean UX, Dual Track Discovery or Continuous Discovery.
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Experience implementing brand and accessibility into digital products and inclusive design needs
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Experience working with web and mobile application teams
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Experience with Service Design methods and Customer Journey maps.
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An understanding of Design Systems and their role in the product design process
Cochlear’s mission is to help people hear and be heard. As the global leader in implantable hearing solutions, Cochlear is dedicated to helping people with moderate to profound hearing loss experience a life full of hearing. We aim to give people the best lifelong hearing experience and access to innovative future technologies. We collaborate with the industry’s best clinical, research and support networks. That’s why more people choose Cochlear than any other hearing implant company. Learn and grow with us as we tackle the most complex challenges in helping more people to hear and experience life’s opportunities.
If you feel that you have the skills and experience to be successful in this role and take on new challenges to build your career with Cochlear, please start your application by clicking the apply button below.
#CochlearCareers
How we recognise your contribution
We want Cochlear to be a place where our people truly enjoy coming to work. Through our internal programs and employee benefits, we aim to create an environment where our people will feel value and supported. Whether your focus is on continuous learning, professional development or simply finding an environment which enables you to thrive whilst balancing family or personal life commitments, then we have several programs in place to support you.
For more information about Life at Cochlear, visit www.cochlearcareers.com
At Cochlear we value and welcome the unique contributions, perspectives, experiences, and backgrounds of our employees and aim to build a culture that celebrates and leverages these differences, creating a sense of belonging and enabling our people to realise their full potential. We offer flexible working arrangements, and we understand flexibility is not the same for everyone. We're open to a conversation about what flexibility means for you.
Top Skills
What We Do
Hear now. And always
As the global leader in implantable hearing solutions, at Cochlear (ASX: COH) we are committed to our mission to help people hear and be heard. Our story started more than four decades ago when Professor Graeme Clark pioneered the world's first multi-channel cochlear implant and created an entirely new treatment for hearing loss.
Since our formation in 1981, we continue Professor Clark’s work to help people with moderate to profound hearing loss experience a life full of hearing.
We have provided more than 650,000 implantable devices. Each recipient helps form a global community of millions, through families, friends, colleagues, teachers and more. And they’re not just connected to their own community — each shares a link with each other and to Professor Clark’s childhood desire to help people hear.
We aim to give people the best lifelong hearing experience and access to innovative future technologies. We understand the privilege of connecting people to a life lived with hearing. And we listen, respond and move with the times – to continue to bring hearing within reach of all those who need it.
That's how we live our mission every day. Our global workforce of more than 4,000 people shares a collective determination to give more people the opportunity to enjoy a life of hearing.
Cochlear’s global headquarters are on the campus of Macquarie University in Sydney, Australia with regional headquarters in Asia Pacific, Europe and the Americas. Through our offices in over 180 countries we help people of all ages to hear.
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