ConnectWise is an industry and Global leading software company with over 3,000 colleagues in North America, EMEA and APAC. As a community-driven software company dedicated to the success of technology solution providers, our suite helps over 45,000 of our partners manage their businesses better, sell more efficiently, automate service delivery, and remotely control technology so they can consistently deliver amazing customer experiences.
Our company is powered by our connections, our colleagues, and our community. And, we accept all kinds.
Game-changers, innovators, culture-lovers—and humankind.
We invite discovery and debate. We recognize key moments as milestones.
We see you and value you for your unique contributions. Our inclusive, positive culture lays the foundation to ensure every colleague is valued for their perspectives and skills, giving you the choice of how YOU make a difference.
Curious? Read this opportunity to learn how YOU can make a difference at ConnectWise!
General Summary
The Sr. UX Designer will be responsible for collaborating with core teams in a fast-paced SaaS/Agile environment to create a best-in-class user experience for our ConnectWise suite of web applications.
They have a well articulated design philosophy and they can lead the design process from research all the way through to high-fidelity design. A Sr. UX Designer is also someone who can communicate ideas cohesively and defend designs, build stakeholder alignment, and commission specific research in an effort to guide ongoing product development. They should be able to help the team strategy growth by mentoring Jr. UX designers.
Essential Duties
- Collaborate with core teams to understand the product requirements, use cases and user journeys to defining and driving strategic direction from a user experience perspective.
- Proactively identify issues, gaps, or other areas of concern or opportunity and advocate for that change by working with peers and leadership to build consensus and take action.
- Delivery of UI/UX artifacts, while adhering to timelines, coding standards, product requirements, and quality.
- Design or deliver design feedback on anything from workflows and wireframes to prototypes.
- Embed design-thinking processes around rapid prototyping, testing and iteration.
- Maintain design consistency, utilizing our DSM, defined patterns, interaction design, etc.
- Help mentor a growing team of talented UI and UX Designers.
ConnectWise is an Equal Opportunity Employer, dedicated to building a diverse and inclusive workforce and providing a workplace free from discrimination and harassment. ConnectWise provides equal employment opportunities to all employees and applicants without regard to race, ethnicity, color, religion, age, sex (including pregnancy), sexual orientation, gender, gender identity or expression, ancestry, national origin, citizenship status, physical or mental disability, genetic information, military/veteran status, marital status, familial or parental status, or any other characteristic or status protected by applicable federal, state and local laws.
The statements above are intended to describe the general nature and level of work being performed by individuals assigned to this job. Other duties may be assigned as needed. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the job and/or to receive other benefits and privileges of employment. If you need a reasonable accommodation for any part of the application and hiring process, please contact us at [email protected] or 1-800-671-6898.
Top Skills
What We Do
Born out of a single software solution designed to help MSPs gain control of their help desk and billing, ConnectWise has grown into a robust platform of software built for technology solutions providers (TSPs) to run their entire as-a-service business. With products aiding in business management, remote monitoring and management, remote control and access, quote and proposal automation, and cybersecurity risk assessments, integrations with hundreds of key vendors, plus the largest and most engaged community in the industry, ConnectWise has built a platform for The IT Nation.
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