Senior UX Designer

Company Description

Our mission as a company providing IT services is to provide our clients all over the world with the best solutions. We manage to do this by analyzing the needs of our clients and matching them to the skills and aspirations of our employees. Therefore, one of our main motivations is to provide each Employee and Consultant with a satisfying experience. Joining us means being part of a community with diverse personalities. Start your adventure with ALTER SOLUTIONS!

Job Description

Senior User Experience (UX) designer/analyst responsible for the product design for financial software applications. Collaborate with the product owner/manager to analyse user/customer needs/wants and use this knowledge in defining useful product features. Work with a team of UX experts to design usable and efficient application front-ends and GUIs. Facilitate design thinking workshops, usability tests, customer workshops and review sessions to refine designs and specifications. Collaborate with IT delivery teams to ensure that product designs and specifications are implementable and correctly interpreted.

Qualifications

Key activities will be:

• User needs analysis including preparing and conducting user interviews, contextual inquiries and user workshops.
• Creating, documenting and maintaining user personas.
• Task and activities analysis. Creating storyboards, user journeys, flow diagrams.
• Conceptual modelling, information analysis and information architecture and in particular in the context of complex software products.
• Interaction design and UI design for complex software products.
• Building mock-ups and prototypes of GUIs for complex software products. Prototyping with Figma and Axure.
• Documenting software front-end specifications.
• User testing - preparation, conducting and results analysis of usability tests.
• Perform product design reviews or heuristic evaluations.
• Present solutions / concepts. Persuade others.
• Prepare, conduct and facilitate design thinking workshops.

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Candidate requirements:

• Minimum of 5 years of professional experience in a UX role with proven track record in the domain of software product UX design.
• You are a mindful observer of human behaviour.
• Empathy is part of your nature. You feel users’ frustration and understand their points of view.
• You deeply believe that a product needs to be not only useful but also easy to use. You can explain the difference between these two product properties.
• Strong business analytical skills: ability to quickly grasp complex business context of a product or service; ability to quickly study and analyse customer requirements and functional specifications.
• Technical understanding & vocabulary – You understand how systems work; you can understand and speak engineers’ language.
• Very strong inter-personal skills. You have the ability to establish, coordinate and facilitate relationships with business and IT units. You are able to independently and confidently facilitate UX related discussions with/between project stakeholders and to assertively present and communicate UX activity outcomes.
• You are a fast learner.
• Experience with design thinking methods.
• Excellent English, both written and spoken is a mandatory pre-requisite.
• Financial software product design experience is a plus.
• General experience in software product management is a plus.
• Experience in Lean/agile UX is a plus.