Senior User Experience Designer

Who We Are; What We Do; Where We’re Going

Magnet Forensics is a global leader in the development of digital investigative software that acquires, analyzes, and shares evidence from computers, smartphones, tablets, and IoT-related devices. We are continually innovating so our customers can deploy advanced and effective tools to protect their companies, communities, and countries.

Serving over 4,000 customers in over 100 countries, our solutions are playing a crucial role in modernizing digital investigations, helping investigators fight crime, protect assets, and guard national security.

With employees based around the world, Magnet Forensics has been expanding our global presence with offices in Waterloo and Ottawa, Canada; Atlanta, GA, Herndon, VA, Westminster, CO; and Singapore. As a part of Magnet Forensics, you can expect to make a difference in the world, no matter what role you play. You’ll be supported through learning and development, not to mention an incredible team with unbelievable talent and integrity.

If you think you would be the right person to join our team working towards this goal, we would love to hear from you! 

We are looking for a skilled and passionate Senior User Experience Designer to become a part of our team. Your mission will be to transform complex challenges into intuitive and impactful experiences that empower our customers to enhance their productivity and effectiveness. Your involvement will be crucial in crafting a range of web and desktop applications that resonate with our customer goals andMagnet’s strategic direction.

Want to work on a Team that makes a meaningful impact on society? Have a desire to collaborate with an awesome team? We look forward to seeing your application!

Responsibilities:

• Be an advocate for the user experience across a product or suite of products; 
• Collaborate with internal stakeholders and customers to gather business, technical, and user requirements; 
• Create design strategies that identify the target audience, solve customer challenges, and foster organizational alignment; 
• Translate requirements into clear design concepts, wireframes, and prototypes;
• Identify usability issues and design creative, user-friendly solutions;
• Present designs and articulate design rationale to senior management and development teams;
• Collect feedback from stakeholders and customers and iterate on your designs to improve outcomes;
• Take calculated design risks and champion innovative ideas to push boundaries;
• Work closely with cross-functional teams to deliver cohesive design solutions;
• Note that there is a limited amount of travel expected as part of this role (eg. Visiting customer sites, attending conferences, etc.).

Qualifications:

• Degree or Diploma in UX Design, Digital Design, Engineering, or a related field;
• 5+ years of UX design experience (including creating solutions for web and desktop applications.);
• Thrives in managing multiple, complex projects simultaneously;
• Displays a high level of initiative, creativity, and adaptability;
• Demonstrated expertise in developing design strategies and defining problems to align the organization around a unified north star vision;
• Proven ability to champion products and align them with business strategies and user needs;
• Experience gathering and synthesizing customer insights to drive data-informed designs;
• Skilled with prototyping tools and usability testing methods to validate design concepts;
• Excels at collaborating with cross-functional teams and fostering strong relationships;
• Exhibits leadership and influence, ensuring successful delivery of design concepts;
• Strong track record of mentoring and coaching other team members to grow their skills;
• Possesses exceptional written and verbal communication skills;
• Operates effectively in fast-paced environments and seamlessly balances strategic thinking with tactical execution;
• Capable of quickly learning and adapting to new technologies.

Nice to Have:

• Experience designing for accessibility and inclusivity, adhering to WCAG standards;
• Proven experience in working with quantitative data, including defining key metrics to track and deriving actionable insights from the results.

Compensation & Benefits:

• The Compensation Range is for the primary location for which the job is posted. Please note that the actual compensation may vary depending on location and job-related factors such as qualifications, experience, knowledge and skills. If you are applying for this role outside of the primary location and you are selected for an interview, the Talent Acquisition Partner can share more information with you. If the compensation structure for the role includes an incentive component (ie. most Sales roles) the range below represents total target compensation (TTC) (base salary + variable).




Compensation Range:

MIN: $107,200 - MID: $134,000 - MAX: $160,800 CAD

Magnet Forensics is proud to offer Benefits such as:

• Generous Time Off Policies;
• Competitive Compensation;
• Volunteer Opportunities;
• Reward and Recognition Programs; 
• Employee Committees & Resource Groups;
• Healthcare and Retirement Benefits. 

The Most Important Thing:

We’re looking for candidates that can provide examples of how they have demonstrated Magnet CODE in their previous experiences:

CARE – We care about each other and our mission to make a difference in the world.

OWN – We are accountable for our results – while never forgetting to act with integrity, empathy, and respect.

DEDICATE – We put our heart and soul into meeting the needs of our customers and helping them serve the people they protect.

EVOLVE – We are constantly innovating and exploring new ways to work together to make an impact with our work.

We’re committed to continuous learning and are focused on building a diverse and inclusive workforce. This commitment will be reflected in our hiring processes and embedded in our values and how we treat one another. If you’re interested in this role, but do not meet all of the qualifications listed above, we encourage you to apply anyways.

Magnet Forensics is an Equal Opportunity Employer and considers applicants for employment without regard to race, colour, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, provincial, or local law.

We are committed to providing an inclusive, accessible recruitment process and work environment. Accommodation is available to all applicants upon request throughout the hiring process. If you require accommodation, please let our talent team know, or you can email [email protected].

All offers of employment at Magnet are contingent upon satisfactory completion of a background check. All background checks will be conducted in accordance with all applicable laws. Magnet will consider each position’s job duties, among other factors, in determining what constitutes satisfactory completion of the background check. Refusal to consent to a background check may be grounds for revoking an offer of employment.